Activate multi-factor authentication (MFA)

Multi-factor authentication (MFA) is a service that gives you increased protection when logging in to some of the university’s systems. With multi-factor authentication, you log in to the university’s systems in two steps: using your Umu-id and password, and using the Microsoft Authenticator app on your phone or tablet. In this guide, we will describe step-by-step how to enable multi-factor authentication (MFA) for your Umu-id.
Please observe that the steps can look a bit different than the images, depending on which type of unit you are using (Iphone, Android or Ipad).
Important! If you change your mobile unit, you have to activate multi-factor authentication on the new device before you delete your old one. If you lose your phone you have to contact Servicedesk and legitimize yourself to get a one-time-code to log in and activate MFA on the new device.

Important! Do not start your activation (step 2) until you are ready to go through the whole process. Once you have activated multi-factor authentication, you will not be able to log in to your systems until you have completed steps 3-18.


  1. Download the Microsoft Authenticator app to your phone or tablet. The icon should look like the symbol below and be from Microsoft Corporation.
  2. Visit our web page for activating multifactor authentication, login with and password. Once you have finished the, MFA will be activated for your account. Please wait 5 minutes before moving on to the next step.
  3. Open your browser and go to:
  4. Log in with your and password. You will then receive the message below:
    Multifactor authentication login Office 365
  5. Select Next.
  6. The next screen will ask you to download the Microsoft Authenticator app. Click Next.
    Install Authenticator on device
  7. In the next screen, click Next.
    Set up account Authenticator
  8. A screen now appears that asks you to scan a QR code. Keep the screen open while you take out your mobile unit.
    Scan Qr code Authenticator
  9. Start the Microsoft Authenticator app on your mobile unit.
  10. Click on the plus sign in the upper right corner of the screen to add an account.
    Microsoft Authenticator add acount
  11. Select the account type Arbets- eller skolkonto (work or school account).
    Microsoft Authenticator arbets- eller skolkonto
  12. In the window that appears, select Scan QR Code.
    Microsoft Authenticator adding account
  13. Use your mobile or tablet to scan the QR code shown on the computer screen. Click Next.
    Scan Qr code Authenticator
  14. A message will be shown, stating that Microsoft Authenticator has been connected to your account. Click Next.
  15. In the next screen you will be asked to test the application.
    Test the application Authenticator
  16. At the same time the Microsoft Authenticator app on your mobile unit will receive a notification asking you to accept the login. Click Accept on your mobile unit.
  17. Your screen will now show a confirmation of the test. Click Next.
    Notification approved Authenticator
  18. You have now activated multifactor authentication for your Umu-id! Your standard login method is set to using a code from Microsoft Authenticator. Click Done.