Install eduroam for Android (Umu wifi)

The guide below shows you how to use the Cisco app to connect to eduroam on campus.
Note that you must be on Umeå University’s campus and have access to Umu wifi to be able to complete the guide.

The simplified installation of eduroam cannot be performed in NUS premises. Installation via the manual method can be done well on NUS.

Start by installing the Cisco Network Setup Assistant from the Play Store .

2. When the installation is complete, go to Wi-Fi and connect to Umu wifi .
If you are not asked to log in, start your browser and open www.umu.se and you will be redirected to the right page. Enter your Umu ID  with password and click Login .

3. Check that the correct system has been selected. Click Start to continue.

4. Enter information about your phone and click Continue .
When you see the link to the play store, click  Get Cisco Network Setup Assistant.
Then launch the Cisco Network Setup Assistant app that was installed in step 1.

5. When the app starts, select Start and Proceed .

6. Select Wi-Fi as the option for the certificate, click OK .
Enter the unlock PIN for your phone if prompted.

7. Make the same selection for the second certificate, Wi-Fi and then OK .

8. If you have Android 10 this will come up.

9. When you see this image, you should now be connected to eduroam.
You can check that the connection was successful during Wi-Fi in system settings.

Configure eduroam for Windows 10 manually

This guide helps you to manually install the certificates needed to connect to eduroam on Windows 10.

Creating and installing eduroam certificates

1. Logon with your UmU-ID at https://www.eduroam.umu.se, click on Create certificate.

 

 

 

 

 

 

 

 

 

 

2. Add information (as in your name or computer name) about the certificate and click on Create certificate.

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Copy the password and download the personal and root certificate.

 

 

 

 

 

 

 

 

 

 

 

 

4. Browse to the downloaded files and open UMU-CAROOT-CA2.cer.

 

 

 

 

 

 

 

 

5. Choose Local computer and click on Next.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6. Choose Place all.. and click on Browse.., choose Trusted rootcert.. and click OK.
The dialogwindow closes and then click Next.

 

 

 

 

 

 

 

 

 

 

 

 

 

7. Choose Yes to install the certificate.

8. Open your personal certificate. (with suffix .pfx)

 

 

 

 

 

 

9. Choose Current User and click on Next.

 

 

 

 

 

 

 

 

 

 

 

 

10. Click Next until your asked to enter a password, paste the password from step 3 and click Next.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11. Click Next and then Done.

 

 

Configure Windows 10 to connect using the certificate

Search for available networks and choose eduroam, click on Connect using certificate.

Configure eduroam on Chromebook

How to configure eduroam certificates on Chromebook

1. Logon to https://www.eduroam.umu.se with your Umu-id.
If you’re not connected to internet, you might have connect through UmU-Wlan first (logon with a browser).

2. Click on Skapa certifikat.

3. Copy the password in the box and click on Ladda ner personligt certifikat and Ladda ner root-certifikat.

4. When downloading the root-certificate (UMU-CAROOT-CA) you don’t have check the boxes.

5. In Chromes address field, type chrome://settings/certificates, choose the tab Authorities. Click on Import

6. Go to Downloads, import the file UMU-CAROOT-CA2. You might have to view All files to be able to select it.

7. Go to Your certificates, choose Import and bind to device your ”Umu-id” certificate, then paste the password you copied in step 3.

Configure your Chromebook to use the certficate

1. Open Chrome again and go to chrome://settings. Under Network expand Add connection and choose Add Wi-Fi.

2. Configure Wi-Fi settings

  • SSID eduroam
  • Choose TLS or EAP-TLS as EAP method  (depends on version)
  • Choose none as Phase 2 authentication (if available)
  • Server CA-certifikat UMU-CAROOT-CA
  • Användarcertifikat UMU-CA0003-CA
  • Identity Umu-id@ad.umu.se (ex. “abcd0001@ad.umu.se”)
  • Check Save identity and password
  • Click on Connect

Voicemail with Telia (standalone mobile telephone)

These instructions apply to those who have a standalone mobile telephone with Telia, and DO NOT use Skype for telephony (therefore do not have a landline number (090-).

To access the voicemail menu, dial the number 989 on your mobile phone.  Then navigate as shown below.

Instructions for an online defence of doctoral thesis

Instructions for an online defence of doctoral thesis (PDF)

Preparations for an online defence of doctoral thesis

Chairperson and host

Make sure that a person can participate to chair and host the meeting in the online service chosen.

Technician on site

The Campus Services Office will always supply a technician onsite who will help you with the technology during the start of the meeting.

It is beneficial if you have checked out the room and the technology a couple of days before the meeting to make sure that all equipment is present and working properly.

Decide what online service is to be used

In Triple Helix, you have three online services available that are suitable for online defences of doctoral theses: Zoom, Teams and Starleaf. Browse through the list of functionalities to decide which service best suits you.

Functionalities in Zoom, Teams and Starleaf

Zoom Teams Starleaf
Hold an audio and video meeting x x x
Chat x x
Show a presentation/share a screen x x x
Share documents during a meeting x x
Manage participants during an ongoing meeting x x x
Allow active participation x x
Record meeting x x
Control who accesses the meeting x x
Maximum number of participants 300 250 100
Maximum number of streamed videos 49 9 25
Joining
Dial-in allowed x x x

Book your defence of the doctoral thesis in two services

We recommend that you book the defence of your doctoral thesis through two of these services to make sure the meeting can be carried out even if one of the services for some reason malfunctions.

Book a meeting in Zoom, Manual

Book a meeting in Teams, Microsoft

Instruction video: Book a meeting in Teams

A StarLeaf meeting is booked when making the room booking through Infocenter.

Provide information about the defence of the doctoral thesis and share links

Wherever you publish information about your public defence of the doctoral thesis, you must also include the links to the meeting. This because defences of theses are public events that must be open to the public, even if they take place online.

You must state which online service, and hence link, is the primary service and which one is the backup to be used only if the first one fails.

Give your audience a few advices in your invitation

Everyone is not used to participating in online meetings. Therefore, it can be helpful to pass on some tips when you publish your invitation to the online defence of your doctoral thesis.

  1. Ask your participants to download the software necessary for participation in the meeting.
  2. Ask your participants to join the meeting through the assigned services no later than 10–15 minutes prior to the start of the defence so that everyone has time to check their internet connection and technology before the event starts.
  3. Ask all participants to turn off their microphones and video streams when they join. Video and sound can be turned on later in the event of questions or other interactions.

Preparations for the online defence of the doctoral thesis

Schedule an hour before the meeting to make sure that everything is working as intended in the virtual room you are in. Use a local area network, i.e. a network cable, instead of Wi-Fi.

Start the online defence of the doctoral thesis about 15 minutes before the set time so that the audience can join the Waiting Room and test their technology.

During the online defence of the doctoral thesis

It is beneficial if the meeting has one designated person to keep track of the participants during the meeting – a host. It has occurred that members of the audience have participated only to disrupt the meeting. There are measures to avoid this in the various services.

Waiting room

Zoom offers a waiting room and Teams offers a lobby where the audience can be placed while waiting for the public defence of the doctoral thesis to start. This is a recommended method in order to make sure technology will cope but also to keep track of who is allowed to join. As a host, you can manually allow participants to join the meeting one by one or let everyone in at once. You can also post a personal note to all participants in the waiting room containing for instance a description of the agenda for the defence of the thesis or guidelines for audience participation.

Set up a Zoom meeting

When booking your Zoom meeting, you get to chose whether to require a meeting password or not. You are not recommended to use a password, instead please use a waiting room. These settings are found under Advanced options. You can choose “Enable join before host”, which could be beneficial for people to test their technology in good time. If you have enabled a waiting room, participants will only get so far before they are admitted to the meeting.

You can also choose to mute participants upon entry. This is particularly beneficial for participants who may join late so they do not disturb the ongoing meeting.

Advanced options in Zoom

When someone has joined your waiting room and want to join, a pop-up box will appear at the bottom of the screen. You can choose to view the waiting room or let the participant join. To view the waiting room can be necessary if several people wish to join simultaneously. You can reach the waiting room via the icon labelled Participants.

Participants Zoom

Set up a Teams meeting

Go to your Outlook booking, double-click the calendar event to see details of the meeting. Below the link to join the meeting you will find a link labelled “Meeting options” (Mötesalternativ). Click the link.

You will be shown a view with further settings:

  • “Who can bypass the lobby?” (Vilka kan gå förbi lobbyn?) There are three options: Everyone; everyone in your organisation and federated organisations; or everyone in your organisation. “In my organisation” refers to Umeå University as a whole.
  • Allowing dial-in users to bypass the lobby should always be set to “No”.
  • Notify the host when a dial-in user leaves the meeting – tick “Yes” if you want to hear a signal each time a participant leaves or joins the meeting.

Who can share their screen? Here are four options: Everyone; everyone in my organisation; some individuals or only me. A recommendation is to allow at least a chairperson or host to share their screen beside you. Choose by inviting people into the meeting and choose their names in the list.

Options meeting Teams

When someone outside of the organisation wants to join the meeting, a pop-up box will appear at the bottom of the screen through which you can choose to show the lobby or admit a participant to join the meeting. To view the lobby can be necessary if several people wish to join simultaneously. You reach the lobby by viewing the list of participants.

Participants

Manage participants

In all three online services, Zoom, Teams and Starleaf, the host can manage participants. This means that the host can turn both microphones and videos off for participants who have not done so (if this disrupts the meeting). The host can also remove a participant if necessary. This option is found under Security in Zoom.

Depending on what setup you have for the online defence of the thesis, the host may need to keep an eye on the chat in case the audience wants to ask questions. Zoom also offers an option to raise your hand, or to ask the presenter to slow down if speaking too fast.

Support and education

The Centre for Educational Development and ITS offer webinars as introductions to Zoom and Teams if you want to learn more about the service prior to the online defence of your doctoral thesis. The dates of these webinars can be found in the calendar of events on Aurora.

Any questions?

Please contact Servicedesk or Infocenter so we can help you with the online solutions.Formulärets nederkant

Lägga till VPN på din iPhone

This guide assumes that you have a VPN account at Umeå University. If you do not have one, you can order it at https://administrationsverktyg.umu.se/Vpn

To install the client on a computer with iPhone (iOS) do the following:

  1. Download the Cisco AnyConnect app from AppStore on your iPhone.
  2. Open Cisco AnyConnect
  3. Click Connections
  4. Select Add VPN connection
  5. In the description field you can type UMU vpn
  6. Enter the server address vpn.umu.se
  7. Click Save to save your settings
  8. Activate VPN by dragging the button to the right (see picture)
  9. Log in with your Umu ID and password
  10. Clear

Installation of VPN client MacOS

This guide assumes that you have a VPN account at Umeå University. If you do not have one, you can order it at https://administrationsverktyg.umu.se/Vpn

To install the client on a computer with MacOS do the following:

Open a web browser and surf to https://vpn.umu.se

1. Log in with your login for your VPN-account (Umu-id or VPN-user).

2. The page verifies the operating system.  It can take a few minutes.
3. Click on the link Download for macOS to download the client to your computer.

4. Open the file you downloaded ((anyconnect-macosx-[version]-web-deploy-k0.dmg) and and start the installation by clicking on the installer vpn.pkg.

5. Finished!

Set up the client with the correct information

When the installation is finished you need to input the correct information.

1. Start the program. You can find it via /Applications/Cisco/Cisco AnyConnect Secure Mobility Client

2. Write in vpn.umu.se in the window that opens and then choose Connect.

4. If you receive a question regarding your login credentials, fill in your VPN-account (Umu-id or vpn-user) and click OK

5. Finished! When you are connected via VPN the picture will look like this

Order and cancellation of VPN account

Ordering and cancellation of a VPN account has to be via https://administrationsverktyg.umu.se/Vpn

  • To begin with, you may have to login with your umu-id and password
  • Choose organization if you work on multiple units
  • Accept the terms and click Order Account.
  • You will receive an email when the VPN account is ready to use.

When your VPN-account is activated and ready to use, it should look like the following picture: