Change primary e-mail for you who are a student

As Umeå University has switched to the new Ladok, it may be that the e-mail address you have used for your studies here is no longer the same as in Ladok. This may affect the ability to receive notifications from Canvas, Cambro or Moodle. Therefore, you need to log in and check your email address.

Step 1

Go to https://www.student.ladok.se/student/loggain and click the Access through your institution button

Step 2

Type Umu in the Search field and Umea University is going to show up as below, click on the result.

Step 3

You will be redirected to the Umeå University login page.
Login with you UMU-id and Password

Step 4

Click on My pages in the menu to the right.

Step 5

Click on the Change contact details button.

Step 6

Add your private/personal e-mail address to the field E-mail (1) and click Save (2).

After you’ve done this it can take up to 15 min before all systems has been updated with you new e-mail address.

Install eduroam for Android (Umu wifi)

The guide below shows you how to use the Cisco app to connect to eduroam on campus.
Note that you must be on Umeå University’s campus and have access to Umu wifi to be able to complete the guide.

The simplified installation of eduroam cannot be performed in NUS premises. Installation via the manual method can be done well on NUS.

NOTE! If this method does not work, use the manual method instead.

Start by installing the Cisco Network Setup Assistant from the Play Store .

2. When the installation is complete, go to Wi-Fi and connect to Umu wifi .
If you are not asked to log in, start your browser and open www.umu.se and you will be redirected to the right page. Enter your Umu ID  with password and click Login .

3. Check that the correct system has been selected. Click Start to continue.

4. Enter information about your phone and click Continue .
When you see the link to the play store, click  Get Cisco Network Setup Assistant.
Then launch the Cisco Network Setup Assistant app that was installed in step 1.

5. When the app starts, select Start and Proceed .

6. Select Wi-Fi as the option for the certificate, click OK .
Enter the unlock PIN for your phone if prompted.

7. Make the same selection for the second certificate, Wi-Fi and then OK .

8. If you have Android 10 this will come up.

9. When you see this image, you should now be connected to eduroam.
You can check that the connection was successful during Wi-Fi in system settings.

Install eduroam for Windows 10 manually

This guide helps you to manually install the certificates needed to connect to eduroam on Windows 10.

Creating and installing eduroam certificates

1. Logon with your UmU-ID at https://www.eduroam.umu.se, click on Create certificate.

2. Add information (as in your name or computer name) about the certificate and click on Create certificate.

3. Copy the password and download the personal and root certificate.

4. Browse to the downloaded files and open UMU-CAROOT-CA2.cer.

5. Choose Local computer and click on Next.

6. Choose Place all.. and click on Browse.., choose Trusted rootcert.. and click OK. The dialogue window closes and then click Next.

7. Click Yes to install the certificate.

8. Open your personal certificate. (with suffix .pfx)

9. Choose Current User and click on Next.

10. Click Next until your asked to enter a password, paste the password from step 3 and click Next.

11. Click Next and then Done.

Configure Windows 10 to connect using the certificate

Search for available networks and choose eduroam, click on Connect using certificate.

Install eduroam on Chromebook manually

How to configure eduroam certificates on Chromebook

  1. 1. Logon to https://www.eduroam.umu.se with your Umu-id.
    If you’re not connected to internet, you might have connect through UmU-Wlan first (logon with a browser).
  2. Click on Skapa certifikat.
  3. Copy the password in the box and click on Ladda ner personligt certifikat and Ladda ner root-certifikat.
  4. When downloading the root-certificate (UMU-CAROOT-CA) you don’t have check the boxes.
  5. In Chromes address field, type chrome://settings/certificates, choose the tab Authorities. Click on Import
  6. Go to Downloads, import the file UMU-CAROOT-CA2. You might have to view All files to be able to select it.
  7. Go to Your certificates, choose Import and bind to device your ”Umu-id” certificate, then paste the password you copied in step 3.

Configure your Chromebook to use the certficate

  1. Open Chrome again and go to chrome://settings. Under Network expand Add connection and choose Add Wi-Fi.
  2. Configure Wi-Fi settings
  • SSID eduroam
  • Choose TLS or EAP-TLS as EAP method  (depends on version)
  • Choose none as Phase 2 authentication (if available)
  • Server CA-certifikat UMU-CAROOT-CA
  • Användarcertifikat UMU-CA0003-CA
  • Identity Umu-id@ad.umu.se (ex. “abcd0001@ad.umu.se”)
  • Check Save identity and password
  • Click on Connect

How do I add voicemail to Skype for Business (Windows)

To use voicemail, you need to set up Skype for Business
1. Go to Tools and Call forwarding Settings.

 

2. Click on the blue text (No voice mail…)

 

3. Click on the words (No voicemail, Calls will continuously ring for 30 seconds) and choose New number or Contact Inget och välj Nytt nummer… Choose the phone number or name you wish to voice mail to.   Remember to choose 30 seconds before redirecting also and make sure it says “All the time”

 

It should look like this:

 

Listen to your voicemail

Call the voice mail by typing “Röstbrevlåda” in the contact field.  You will be given instructions on how to listen to the mailbox and how to change code and more.  If you have received a voice message in your voicemail, you will receive an email.

Voicemail with Telia (standalone mobile telephone)

These instructions apply to those who have a standalone mobile telephone with Telia, and DO NOT use Skype for telephony (therefore do not have a landline number (090-).

To access the voicemail menu, dial the number 989 on your mobile phone.  Then navigate as shown below.

Instructions for an online defence of doctoral thesis

Instructions for an online defence of doctoral thesis (PDF)

These instructions concerns Triple Helix and Aula Biologica.

Preparations for an online defence of doctoral thesis

Select an alternative host

Make sure there is a person on site during your online defence who can moderate and administer the meeting. Selecting an alternative host is a way to make sure that the online defence of your doctoral thesis can be carried out with fewer disruptions. The alternative host can, for example, moderate the chat, turn off the microphone and camera of participants or remove disturbing participants.

Decide which online service to use

In Triple Helix, you have three online services available that are suitable for online defences of doctoral theses: Zoom, Teams and Starleaf. In the list below you can see an overview of the different services.

Functionality in Zoom, Teams and Starleaf

Zoom Teams Starleaf
Hold an audio and video meeting x x x
Chat x x
Show a presentation/share a screen x x x
Share documents during a meeting x x
Manage participants during an ongoing meeting x x x
Allow active participation x x
Record meeting x x
Control who accesses the meeting x x
Maximum number of participants 300 1000 100
Maximum number of streamed videos 49 49 25
Dial-in allowed x x

Book your defence of the doctoral thesis in two services

Once you have chosen a service, it is time to book your defence of the doctoral thesis. We recommend that you book with two different services – a primary and a secondary service. This is to make sure that the meeting an be carried out even if one of the services for some reason malfunctions.

For Teams and Zoom, you can create a meeting yourself using your chose service. A StarLeaf meeting is booked when making the room booking through Infocenter.

Create your digital meeting and managing a waiting room

When using Zoom and Teams, there is a feature for having a digital waiting room for the participants. The digital waiting room can be used for the participants to make sure technology will cope but also to keep track of who has joined the meeting. As a host, you can manually allow participants to join the meeting one by one or let everyone in at once.

You can also post a personal note to all participants in the waiting room containing for instance a description of the agenda for the defence of the thesis or guidelines for audience participation.

Set up a Zoom meeting

Book a meeting in Zoom, Manual

We recommend that you use a waiting room when creating your meeting in Zoom instead of using a password. If you choose to use a waiting room you can also choose Enable join before host, to let the participants connect before you – to be able to test their technology in the waiting room. You can find the setting under Advanced options.

You can also choose if you want the participants’ microphones to be muted when they join the meeting. This option minimizes interference, for example if someone connects late.

Advanced options in Zoom

Set up a Teams meeting

Book a meeting in Teams, Microsoft

Instruction video: Book a meeting in Teams

When you set up a meeting in Teams with Outlook, you can change your meeting options by clicking the cogwheel symbol. Options can be changed after this, for example before your meeting.

Change an already booked meeting’s settings

  1. Go to your Outlook booking and, double-click the calendar event to see details of the meeting.
  2. Below the link to join the meeting you will find a link labelled Meeting options (Mötesalternativ). Click the link.

You will be shown a view with further settings:

  • Who can bypass the lobby? (Vilka kan gå förbi lobbyn?) There are a few options.
  • Allowing dial-in users to bypass the lobby should always be set to No.
  • Notify the host when a dial-in user leaves the meeting – tick “Yes” if you want to hear a signal each time a participant leaves or joins the meeting.
  • Who can share their screen? A recommendation is to allow at least a chairperson or host to share their screen beside you. Choose by inviting people into the meeting and choose their names in the list. There are four options:
    • Everyone
    • Everyone in my organisation
    • Some individuals
    • Only me.
  • You can then choose whether the participants should be allowed to activate their microphone and camera, whether the chat should be activated and whether the participants can use reactions, for example raising their hands.
  • Note, if you select No on the option to allow microphone and camera, the participants will not be able to activate these during the meeting. However, you can activate them for the participants or change this setting afterwards.
    Meeting alternatives in teams

Provide information about the defence of the doctoral thesis and share links

Wherever you publish information about your public defence of the doctoral thesis, you must also include the links to the meeting. This because defences of theses are public events that must be open to the public, even if they take place online.

You must also state which online service is primary and which online service is secondary.

Give your audience a few advice in your invitation

To create good conditions for your online defence of doctoral thesis, it can be a good idea to send your participants som advice when you publish your invitation. For example:

  1. Ask your participants to download the software necessary for participation in the meeting.
  2. Ask your participants to join the meeting through the assigned services no later than 10–15 minutes prior to the start of the defence so that everyone has time to check their internet connection and technology before the event starts.
  3. Ask participants to turn off their microphones and video when joining the meeting to minimize the risk of unintentional interference. The microphone can be activated later if they want to ask questions or interact in another way.
  4. Encourage participants to activate their video when they connect if the bandwidth allows it.

Check out your booked room

A dew days before the meeting, check the room and the technology a couple of days before the meeting to make sure that all equipment is present and working properly.

Preparations for the online defence of the doctoral thesis

Schedule an hour before the meeting to make sure that all your technology and your digital meeting is working as intended. Use a local area network, i.e. a network cable, instead of wifi.

The Campus Services Office will always supply a technician onsite who will help you with the technology during the start of the meeting.

Start the online defence of the doctoral thesis about 15 minutes before the set time so that the audience can join in the waiting room and test their technology.

During the online defence of the doctoral thesis

Waiting room

Here you will find instructions on how to handle the waiting room once you are in the meeting. You can always go back and change the settings, even after the meeting has started.

Waiting room in Zoom

When someone has joined your waiting room and want to join the meeting, a pop-up box will appear at the bottom of the screen. You can choose to view the waiting room or let the participant join. Viewing the waiting room can be necessary if several people wish to join simultaneously. You can reach the waiting room via the icon labelled Participants.

Participants Zoom

Waiting room (lobby) in Teams

If you have set up a lobby, you will get a box in the middle of the screen that informs you of who wants to join the meeting. You can choose to approve or deny entry or go to the participant list at the top. This can be relevant if there are many people who wants to connect at the same time.

Lobby in Teams

Manage participants

In all three online services the host can manage participants. This means that the host can turn off both microphones and videos for participants who has these turned on (if this disrupts the meeting). The host can also remove a participant if necessary. This option is found under Security in Zoom.

Depending on what setup you have for the online defence of the thesis, the host may need to keep an eye on the chat in case the audience wants to ask questions. Both Zoom and Teams also offers an option to raise your hand, or to contribute with reactions.

Any questions?

Please contact Servicedesk or Infocenter so we can help you with the online solutions.