Frequently asked questions about OneDrive

Onedrive FAQ

How do I transfer files to OneDrive?
You can either upload files directly from OneDrive in the portal ( or in OneDrive in windows explorer on your computer by dragging and dropping the files in the folder OneDrive – Umeå University.

Files in OneDrive

Can I create folders in OneDrive?
Yes, you can create folders in OneDrive. Either directly in windows explorer or in OneDrive on the portal (

Can I give a colleague access to a file in my OneDrive?
Yes, you can share files or folders with a colleague. If you share a document, the colleague will have access to the latest version. This means that if you change the document, the colleague will also see it without you having to send the document again.

You can choose whether the colleague should be able to edit the document or just read it. If you choose to edit it, you will also be able to edit the document at the same time.

Share files and folders

Can I see which files I have shared with others?
Yes, in OneDrive on the portal ( you can see which files you have shared.

See files you shared in OneDrive

Can I see which files others have shared with me?
Yes, in addition to receiving an email when someone has shared a file with you, you can see in OneDrive on the portal ( which files others have shared with you.

See files shared with you in OneDrive

Can I stop sharing a document?
Yes, in OneDrive on the portal ( you can stop sharing a document.

Stop sharing files in OneDrive

What happens if I accidentally delete a file in my OneDrive?
If you accidentally delete files in your OneDrive, the files can be downloaded from the trash via OneDrive in the portal (, where they are stored for 30 days. After 30 days, the files are placed in a secondary trash can for 60 days before disappearing. Your files are stored in the recycle bin for a total of 90 days. The same applies to files in teams or shared libraries.

Where are the files physically stored?
The files you store in OneDrive are stored in Microsoft Datacenter. Umeå University has decided that all data will be stored within Europe.

Can I use OneDrive if I use a Mac?
Yes, you can use OneDrive if you use a Mac.

Configuration of OneDrive

OneDrive comes as part of the o365 package for Umeå University.
In the installation of o365 to your computers, you After installation of OneDrive to your computer, you will have a local folder where you will find everything, and that synchronizes automatically to OneDrive in the cloud environment.

1.  Login to with your UmU-ID and click on OneDrive

2.  Install OneDrive from

3.  Once you have installed the OneDrive, login with your UmU-ID


4.  Now that OneDrive is installed in your computer you can access it via Windows Explorer


5.  Synchronization is done automatically everytime you change a file that is in your OneDrive folder.  If you see a blue circle with arrow on the folder, that means the folder/file is currently synchronizing.  If you see a green checkmark, it means that the file/folder is synchronized up to OneDrive.