Clear cache files in your web browser (Windows)

To be sure that you se the latest version of the web page in your browser, it is recommended that you empty the cache files before you surf to a specific page.
Cache files contain information from web pages you have visited in order for them to re-load faster next time you visit them.


  1. Open Google Chrome
  2. Click on the three dots at the top right hand corner and choose More tools.
  3. Click on Clear browsing data 
  4. At the top, choose a time range.  To delete everything select All time.
  5. Next to “Cookies and other site data” and “Cached images and files”, check the boxes
  6. Click on Clear data.


  1. Open Mozilla Firefox
  2. Click on the menu button that looks like 3 lines and then choose Options.
  3. Search for Cache
  4. Empty cache data
  5. Close the about:preferences page.  Any changes you have made will be automatically saved.

Microsoft Edge

  1. Open Edge
  2. Click on the 3 dots in the top right hand corner and choose Settings.
  3. Under Clear browsing data, click and choose which areas you wish to clear (ex. Browsing history, Cookies and saved website data, Cached data and files)
  4. click on Clear.