Let us guide you

Here we have collected information for both employees and students who need help with the University’s IT services.
We guide you regarding questions about, for example, Wi-Fi, e-mail, Umu-id, various platforms and applications.
Use the search to find what you’re looking for or browse the suggested manuals below and FAQs.
If you need more support, contact the ITS Servicedesk, who will help you further.

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Frequently asked questions


If you want more help, you are welcome to contact ITS Servicedesk via form, telephone or by visiting.

Create a ticket:

Call us: 090 – 786 63 00

Visit us: at Infocenter, Universum

Opening hours: 8:30 – 16:00

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