I have not received any activation information, what do I do?
As a student at Umeå University, you get a user account called Umu-id. With it, you get access to our wireless networks, the central learning platform Canvas, and the Student web, where you can, among other things, register for the exam, collect a study certificate or apply for a degree. You will also receive an e-mail address that you can reach via m365.umu.se.
You also need your Umu-id to be able to obtain an Umu card.
Activate your Umu-id
You can activate your Umu ID via the activation guide a week before the start of the semester, but it is often possible to do it earlier than that. You will not receive a specific message from us when it is possible to activate your user account. You can activate your Umu ID in several different ways:
With the help of eIDAS
eIDAS is a European collaboration for digital IDs. Select the method to see if your country is included.
With the help of Freja eID+
You can activate your Umu ID using Freja eID+.
You can see how to get Freja eID on the page Get Freja (opens in a new window/tab)
Freja eID is now also available for residents in 167 countries worldwide. Read more at the links below.
Freja: An e-ID for Foreign Citizens (opens in a new window/tab)
Freja: Registration FAQ (opens in new window/tab)
Account on eduID
You can activate your Umu ID using your account with eduID.
One tip is to get an eduID using Freja eID.
eduID: Register (opens in new window/tab)
Freja: Create your eduID with Freja (opens in new window/tab)
By using BankID
You can activate your Umu-id by using BankID issued by your Swedish bank.
Account at Universityadmissions.se
You can activate your Umu-id using your account at Universityadmissions.se.
Via activation code
This method should only be used in exceptional cases and not to change your password if you have the methods above.
You can activate your account with an activation code if you do not have BankID, eduID, Freja eID or an account at Universityadmissions.se. You can order an activation code here.
If you need to change the password, check the page Forgot your account details for umu-id (opens in a new window/tab)
Activate MFA (multi-factor authentication)
After you have activated your account, you also need to activate MFA (multi-factor authentication). You may have to wait up to half an hour after activating the account. Then see the manual below.
Activate MFA (multi-factor authentication)
If you are an exchange student
If you are accepted at Umeå University as an exchange student, you will receive information on how to activate your user account when you arrive in Umeå.
User name
When you activate your user account, you get a username also known as Umu-id. For students, the username is the same as the part before the @ in the student email address.
Example: the person with the email address abcd0123@student.umu.se has the username abcd0123.