Manual

Creating an account for an external person means that the person will receive a Umu-id and thereby gain access to the university’s systems for a limited time. The head of the department or unit needs to approve the account, ensuring that the assignment and management of permissions are handled correctly. If the person needs to be affiliated, the directory manager can do so after the Umu-id has been created.

Create the Account

Please note that an external account for a person who does not have a Swedish personal number currently needs to be created by a university employee (host/contact person) and cannot be initiated by the person themselves.

1. Go to https://administrationsverktyg.umu.se/Gastkonton/.
2. Click on Administrate and log in with your Umu-id.
3. Then click on Create a guest account. If you are already logged in, you can directly click on Create a guest account.
4. Enter the details of the persons you are applying for accounts for. Fill in the field User account for external person. Make sure to provide correct information from the person’s valid passport.
5. When you are done, click on Create account.

The manager will receive an email notification that an application has been submitted.

Activation Details

When the head of the relevant department or unit has approved the account creation, the person in question needs to activate their account after verifying their identity. Depending on where the person is, this can be done in different ways.

Option 1: Visit Servicedesk

People who are in Umeå can visit Servicedesk and show valid identification to receive an activation code. The person is then directed to activate their account using the activation code in the activation guide, https://administrationsverktyg.umu.se/KontoAktivering. Servicedesk is located in the Universum building next to Infocenter.

Option 2: Via a Three-Party Video Call

People who are not in Umeå can receive an activation code during a three-party video call held with a person from the department/unit (a trusted party) and a Servicedesk employee. Before the meeting, the person needs to send a copy of approved identification documents to Servicedesk (https://www.umu.se/en/servicedesk/contact-us/) which they will also show during the meeting.

During the meeting, the external person will receive an activation code and can proceed to activate the account using the code in the activation guide, https://administrationsverktyg.umu.se/KontoAktivering.

If such a call needs to be booked, contact the Servicedesk, https://www.umu.se/servicedesk/kontakta-oss/.

Option 3: Using a Household bill and Copy of Identification Document

If it is absolutely not possible to conduct a three-party video call, there is also an option for the person in question to send approved identification documents along with a copy of a household bill to receive activation details by mail. The person is directed to create a ticket to Servicedesk, https://www.umu.se/en/servicedesk/contact-us/.

 

If you are looking for the manual for Swedish persons who can use Freja eID or BankID, it can be found here, https://manual.its.umu.se/en/apply-for-guest-account/.