Engelska kategorin för studentinformation.

Change primary e-mail for you who are a student

As Umeå University has switched to the new Ladok, it may be that the e-mail address you have used for your studies here is no longer the same as in Ladok. This may affect the ability to receive notifications from Cambro or Moodle. Therefore, you need to log in and check your email address.

Umeå University has switched to a new version of Ladok, the system where your courses, programs, and other information about your studies are stored. There is also your e-mail address.

1. Go to www.umu.se/student and log in with Umu ID

2. Scroll further down the page until you see Shortcuts and click on My Settings

3. Under Contact Details, click Change and can then change your email address and phone number.
Enter the e-mail address you use, Umu-id@student.umu.se or another e-mail address.
NOTE! do NOT write to Umu-id@umu.se or Umu-id@ad.umu.se as these are accounts that cannot receive e-mail.

After that it is clear, the student has done what he is supposed to and the new chosen address is the one that is then used in Cambro and Moodle.

The same e-mail address is also used for the student’s communication with all of the Ladok Consortium’s 37 higher education institutions, if the student is studying or has studied at these.

Install eduroam for Android (Umu wifi)

The guide below shows you how to use the Cisco app to connect to eduroam on campus.
Note that you must be on Umeå University’s campus and have access to Umu wifi to be able to complete the guide.

The simplified installation of eduroam cannot be performed in NUS premises. Installation via the manual method can be done well on NUS.

Start by installing the Cisco Network Setup Assistant from the Play Store .

2. When the installation is complete, go to Wi-Fi and connect to Umu wifi .
If you are not asked to log in, start your browser and open www.umu.se and you will be redirected to the right page. Enter your Umu ID  with password and click Login .

3. Check that the correct system has been selected. Click Start to continue.

4. Enter information about your phone and click Continue .
When you see the link to the play store, click  Get Cisco Network Setup Assistant.
Then launch the Cisco Network Setup Assistant app that was installed in step 1.

5. When the app starts, select Start and Proceed .

6. Select Wi-Fi as the option for the certificate, click OK .
Enter the unlock PIN for your phone if prompted.

7. Make the same selection for the second certificate, Wi-Fi and then OK .

8. If you have Android 10 this will come up.

9. When you see this image, you should now be connected to eduroam.
You can check that the connection was successful during Wi-Fi in system settings.

Configure eduroam for Windows 10 manually

This guide helps you to manually install the certificates needed to connect to eduroam on Windows 10.

Creating and installing eduroam certificates

1. Logon with your UmU-ID at https://www.eduroam.umu.se, click on Skapa certifikat.

2. Add information about the certificate and click on Skapa certifikat.

3. Copy the password and download the personal and root certificate.

4. Browse to the downloaded files and open UMU-CAROOT-CA2.cer.

5. Choose Local computer and click on Next.

6. Choose Place all.. and click on Browse.., choose Trusted rootcert.. and click OK.
The dialogwindow closes and then click Next.

7. Choose Yes to install the certificate.

8. Open your personal certificate. (with suffix .pfx)

9. Choose Current User and click on Next.



10. Click Next until your asked to enter a password, paste the password from step 3 and click Next.


11. Click Next and then Done.


Configure Windows 10 to connect using the certificate

Search for available networks and choose eduroam, click on Connect using certificate.

Configure eduroam on Chromebook

How to configure eduroam certificates on Chromebook

1. Logon to https://www.eduroam.umu.se with your Umu-id.
If you’re not connected to internet, you might have connect through UmU-Wlan first (logon with a browser).

2. Click on Skapa certifikat.

3. Copy the password in the box and click on Ladda ner personligt certifikat and Ladda ner root-certifikat.

4. When downloading the root-certificate (UMU-CAROOT-CA) you don’t have check the boxes.

5. In Chromes address field, type chrome://settings/certificates, choose the tab Authorities. Click on Import

6. Go to Downloads, import the file UMU-CAROOT-CA2. You might have to view All files to be able to select it.

7. Go to Your certificates, choose Import and bind to device your ”Umu-id” certificate, then paste the password you copied in step 3.

Configure your Chromebook to use the certficate

1. Open Chrome again and go to chrome://settings. Under Network expand Add connection and choose Add Wi-Fi.

2. Configure Wi-Fi settings

  • SSID eduroam
  • Choose TLS or EAP-TLS as EAP method  (depends on version)
  • Choose none as Phase 2 authentication (if available)
  • Server CA-certifikat UMU-CAROOT-CA
  • Användarcertifikat UMU-CA0003-CA
  • Identity Umu-id@ad.umu.se (ex. “abcd0001@ad.umu.se”)
  • Check Save identity and password
  • Click on Connect

Find where to go

AdobeCC Login

The new AdobeCC programs will require login.

1. When the message pops up asking for you to log in click on Sign in with an Enterprise ID and write your Umu-id@umu.se (for example abcd0002@umu.se).

2. Choose Enterprise ID if the following screen appears.

3. Choose Umeå universitet

4. Sign in with you Umu-id

5. You are now logged in

  • If the above login does not work contact your License Manager at you institution or Servicedesk via servicedesk.its.umu.se and create a ticket.

What is MFA?

Multi-factor authentication (MFA) is an authentication method in which a computer user is granted access to a program only after successfully presenting identification to an authenticated person.

As organisations and workplaces evolve, less control is exercised over devices, services and networks leading to a gap in the traditional security tools.  Security must be increased, so authentication must be strenthened to protect against credential theft.

Multi-factor authentication (MFA) adds an extra layer of protection on top of your username and password.