Control account settings in Outlook for Mac

Occasionally, incorrect information is saved in the email account for Outlook. You can check that the information is correct, and if you find something that is incorrect you can edit or update the information.

  1. Start Outlook and go to Preferences.
    Image showing where to find settings in Outlook for Mac
  2. Click on Account
    Image shoing where to find account settings in Outlook
  3. Make sure that you have entered the correct information as shown below.
    Image showing account settings in Outlook

Activate week numbers in Outlook for Mac

When you begin to use your calendar in Outlook, the week numbering is inactivated. If you want to activate it, you go to calendar options for Outlook.

  1. Click on the tab Outlook, in the upper menu bar.
  2. Choose Preferences.
    Image showing how to find settings for outlook for Mac
  3. Click on Calendar under ”other”
    Image showing the the settings for Outlook in Mac
  4. Under Calendar options you mark the box for Show week numbers.
    Image showing where to "show week numbers" in Outlook
  5. You now have week numbers in your calendar in Outlook.

Settings for Teams telephony

This is what you will see when you click on the “Calls” tab in Teams.

Observe that this view is only visible if your telephony is moved from Skype to Teams.
Image showing the view for Calls in Teams

  1. View and add new contacts.
  2. Write the number you want to call or search for a name and call directly.
  3. Choose if you want to forward your calls and find other settings for calls.
  4. Settings for your sound device. Choose which sound device you want to use.
  5. Click on your profile to change your status and set a status message. You can also schedule your absence.

You reach your settings by going to your profile in the top right corner, then choose “Manage account”, and then “Calls”.
Image showing the settings for Calls in Teams

Under Call answering rules you can set up rules for what you want to happen when you don’t answer calls, and rules for forwarding calls.  Through Also ring you can choose whether you, for example, want it to call your mobile phone as well, when receiving a call through Teams.

Under Voicemail you can adjust your settings for your voicemail. You can Configure your voicemail and choose how you want calls to be handled when being forward to voicemail. The recommendation is to forward your calls after 20 seconds,

Under Ringtones you can listen to and choose between different ringtones for your calls.

Settings for telephony in Teams

This is what you will see when you click on the “Calls” tab in the Teams app.

You see a list of your call history.

Click on the phone in the bottom right corner to make a call.
Image showing what "calls" looks like in the Teams app for mobiles

You reach the settings by going to your profile on the left in the app, then choose “Settings”, and then “Calling”.

Here you can choose to forward your calls, set up what you want to happen in the event of a missed call, and change your voicemail greeting.
You can also choose to sync your device contacts and therefore reach all your contacts you have saved on your phone directly through Teams.

You can also choose to block numbers.
Image showing what the settings for calls looks like in the Teams app

 

Forward calls in Teams

If you can’t or don’t want to receive calls in Teams, you can forward your calls in a few different ways.

Select the “Do not disturb” status

Select the “Do Not Disturb” status to forward calls and temporarily turn off notifications.

Click on your profile in the upper right corner, then click on the status and select “Do not disturb”.

Do not disturb status

Under “Duration” you can choose how long you want the status to be displayed.

In your Calls settings in Teams, you decide what happens in case of unanswered calls, by default the call goes to voicemail.

Choose to forward calls

In the Calls settings in Teams, you can choose “Forward my calls” and what happens when forwarding, for example forwarding to voicemail.

Forward calls in Teams

Remember to change the setting back when you want to be available again.

In case of longer absence, for example vacation or leave of absence

If you have scheduled yourself as “Out of office” in your calendar in Outlook, you will also appear with the status “Out of office” in Teams.

You can supplement your absence in Teams with a status message. Click on your profile in the upper right corner and then select “Set status message”. You can also choose how long the message should be displayed.

When you’re away from Teams, your calls are directed to voicemail by default.

Out of office greeting in Teams

In the Calls settings in Teams, under “Configure voicemail”, you can enter your own out of office greeting and choose when you want it to be played, for example when you have an auto-reply in Outlook or an out of office event in your calendar.

Make shared annotations on a shared screen in a Teams meeting

This guide describes how you can make joint annotations, with the participants in your Teams meeting, on a shared screen. In that way you can work together on a digital Whiteboard.

Join a Teams meeting

  1. Join or start s Teams meeting.
  2. Choose Share, in the upper menu bar, to share your screen.
    Image showing how to share yuor screen in Teams
  3. A new window will now show, choose Screen, to be able to share your annotations.
    Image showing which screen to share
  4. Your screen is now shared. At the top of your screen, there is a menu bar with different options. Choose the Pen to the right side of Give control, to start your annotations.
    Image showing the upper menu
  5. Choose Everyone can annotate and make changes, to allow all the participants in the meeting to annotate on the screen.
    Image showing who can annotate
  6. Everyone can now annotate on the screen, and you can draw by dragging the mouse pointer across the screen. Use the upper menu to change the pencil, add reactions, or post-it notes.
    Image showing how to edit in shared annotions

Installing “My Backup” (Code42 Crashplan) for Windows

This manual helps Windows users to install and log in to the cloud-based service “My Backup” (Code42 Crashplan) There are two ways to do this, and both methods are described below.

 

Method 1 – if you have the Software Center program

  1. Open the Software Center program by clicking on the “Start” button at the bottom left of your screen and locating the search box, or go directly to the search box at the bottom left. Enter “Software Center” in the search field and then open the program.

NOTE: If you do not have the “Software Center” program on your computer, scroll further down this instruction page to Method 2.

  1. Click on “Applications” in the list on the left side of Software Center. The “My Backup”(Code42 Crashplan v10.2.1) program should be found there. Click on the program and press install. The old Code42 program should then disappear from your computer and the new one installed instead. This takes about 2–5 minutes.
  2. Once installation is complete, search for My Backup(Code42 Crashplan)in the search box at the bottom left of your computer or via the “Start” button, and then open the program.
    1. My Backup (Code42 Crashplan) will ask for your username and server name
    • The username is your email address (firstname.surname@umu.se)
    • The server name is eu5.cpg.crashplan.com:4287

    Once you have entered this, you will be directed to the Umeå University site, where you log in with your Umu-id and password.

    1. After about 10–20 seconds, you will be logged in to My Backup (Code42 Crashplan). Open the program and click on Manage Files. Make sure that you tick the folders that you want My Backup (Code42 Crashplan) to backup (the Documents folder is default). If you save files to your Desktop, you need to click for that option as well.

    Do not forget to click on Save at the bottom right corner after you have finished selecting the files you want backed up.

     

    Method 2 – if you do not have Software Center on your computer

    1. The old version must first be uninstalled. This is usually version 7 or 8 of My Backup (Code42 Crashplan). The easiest way is to click on the “Start” button at the bottom left of your Desktop or to search for the word program using the search box at the bottom left. Then select Add or Remove Programs from the list menu. Go in there.
    2. Inside Add or Remove Programs, scroll down until you see My Backup (Code42 Crashplan). Click on it once and you should see the version name.

      If you have an older version, such as one starting with 7 or 8, you can uninstall that program.
    3. Once the outdated and old version of My Backup (Code42 Crashplan) is removed, go to the address https://console.eu5.cpg.crashplan.com/ and log in with your email address (firstname.surname@umu.se)
    4. Click on Administrationat the top left and then on Downloads
    5. Download the latest version of Windows – 64-bit version 10.2.1 (click on the blue arrow on the far right)
    6. The download can take anywhere from 1 to 4 minutes in most cases. The installation file for My Backup (Code42 Crashplan) can be found under “Downloads” in your File Explorer.
    7. Double-click on the installation file and run through it (press Next a few times, install and complete the installation).
    8. Once installation is complete, search for My Backup (Code42 Crashplan)in the search box at the bottom left of your computer and open the program.
      1. My Backup (Code42 Crashplan) will ask for your username and server name
      • The username is your email address (firstname.surname@umu.se)
      • The server name is eu5.cpg.crashplan.com:4287

      Once you have entered this, you will be directed to the Umeå University site, where you log in with your Umu-id and password.

    9. After about 10–20 seconds, you will be logged into My Backup (Code42 Crashplan). Open the program and click on Manage Files. Make sure that you tick the folders that you want My Backup (Code42 Crashplan) to backup (the Documents folder is default).

      Do not forget to click on Save at the bottom right corner after you have finished selecting the files you want backed up.

       

      If you need more help, contact the Service Desk!

 

 

 

 

 

 

Checking your backup from the “My Backup” (Code42 Crashplan) service

This is a manual for checking that your backup process is working via the “My Backup” (Code42 Crashplan) service The information in the manual is applicable for both Windows and MacOS users.

Via login on the website

  1. Go to https://console.eu5.cpg.crashplan.com/ in a web browser
  2. Log in with your email address. You will then be redirected to Umu login, where you log in with your Umu-id.
  3. Once logged in, click on Devices and then click on your device (computer name).

  4. Check the size of the backup, the backup status, and when it was last run.
  5. Under History, heck that the backup is running and that there are no error messages.(NOTE: 0MB could mean that no files have changed since the last backup)

Via the program on your computer

  1. Open the program via the Start menuYou will be redirected to the Umu website for login, where you log in with your Umu-id.
  2. Check that there is a green tick and when the backup was last run.

It is only possible to restore a file via the program on your computer.

  1. Try to restore a file by clicking on Restore Files.
  2. Select a file/folder to restore, preferably a single file that is not very large. When trying it for the first time, take a less important file.
  3. Restore it to a different location (a different location than where the file is currently located) so that it does not overwrite an important file.

Check which files are being backed up

By default, the setting is to back up the Documents folder on your computer, nothing more.

If you want to change this or back up more folders, click on the “Manage Files button.

There, you can select additional folders.

Starting a backup manually

Open My Backup (Code42 Crashplan) on the computer and click on “Run Backup”.

Create conversations in Microsoft Lists

In this guide we describe how to start conversations in Lists, through Teams. In that way you can create threads that are connected to specific lists.

Start conversations in Lists through Teams

  1. Go to the Teams channel the list you want to start a conversation about exists.
  2. Choose the row in the list you want to start conversation about, then click on the three dots and choose Open, or click on Comment directly in the upper menu bar.
    Image showing how to open a list in Teams
  3. In this view you find more information about the row in the list, choose Conversation in the menu bar to start a conversation.
    Image showing how to open a conversation in Teams
  4. The chat function is now inserted to the right. Here you can write messages and tag persons you want to mention.
    Image showing how to start a conversation  in a list
  5. When you start a conversation, it is also showing in the main channel and can be seen by the members in the channel.
    Image showing how it looks  like when you have send a message in Lists
  6. In the main channel, others can reply in the conversation, by clicking Reply under the post.
    Image showing ythe published conversation in the main channel