Configure eduroam for Windows 10 manually

This guide helps you to manually install the certificates needed to connect to eduroam on Windows 10.

Creating and installing eduroam certificates

1. Logon with your UmU-ID at, click on Create certificate.











2. Add information (as in your name or computer name) about the certificate and click on Create certificate.














3. Copy the password and download the personal and root certificate.













4. Browse to the downloaded files and open UMU-CAROOT-CA2.cer.









5. Choose Local computer and click on Next.
















6. Choose Place all.. and click on Browse.., choose Trusted rootcert.. and click OK.
The dialogwindow closes and then click Next.














7. Choose Yes to install the certificate.

8. Open your personal certificate. (with suffix .pfx)







9. Choose Current User and click on Next.













10. Click Next until your asked to enter a password, paste the password from step 3 and click Next.















11. Click Next and then Done.



Configure Windows 10 to connect using the certificate

Search for available networks and choose eduroam, click on Connect using certificate.

How do I add voicemail to Skype for Business (Windows)

To use voicemail, you need to set up Skype for Business
1. Go to Tools and Call forwarding Settings.


2. Click on the blue text (No voice mail…)


3. Click on the words (No voicemail, Calls will continuously ring for 30 seconds) and choose New number or Contact Inget och välj Nytt nummer… Choose the phone number or name you wish to voice mail to.   Remember to choose 30 seconds before redirecting also and make sure it says “All the time”


It should look like this:


Listen to your voicemail

Call the voice mail by typing “Röstbrevlåda” in the contact field.  You will be given instructions on how to listen to the mailbox and how to change code and more.  If you have received a voice message in your voicemail, you will receive an email.

What is DIP?

DataInsamlingsPlatform/DataCollectionPlatform (DIP) is a service/platform for users who have large amounts of information and/or have high IT security requirements.

DataCollectionPlatform helps users who need to collect, process, analyze and store/archive information.

This service includes:

  • Ability to collect information via web and/or mobile, csv files and survey tools
  • User can use, for example, PowerBI, SPSS or Excel for processing and analysis of data
  • When the collection and analysis is complete, users have the opportunity to export information
  • 15 simultaneous data sets regardless of collection method
  • 1 GB of storage
  • Network perimeter protection such as external perimeter, and logical separation between application and database layers as well as between production and verification environments
  • Traffic between connecting clients and application is encrypted via SSL (https)
  • Multifactor authentication for security
  • Built-in privilege roles with read, write and administrative rights
  • Support for classification and privilege allocation at attribute level within stored data
  • Backup with RPO (Restore Point Objective) 24 hours
  • Explicit logging of administrative accesses

If you require more detailed information you can read on our Aurora site: (in Swedish):

If you have questions or would like more information about DataCollectionPlatform, contact Servicedesk (

What is MFA?

Multi-factor authentication (MFA) is an authentication method in which a computer user is granted access to a program only after successfully presenting identification to an authenticated person.

As organisations and workplaces evolve, less control is exercised over devices, services and networks leading to a gap in the traditional security tools.  Security must be increased, so authentication must be strenthened to protect against credential theft.

Multi-factor authentication (MFA) adds an extra layer of protection on top of your username and password.

Download and install Zoom on Mac OS

This guide shows how to download and install Zoom on Mac OS.

1. Go to

2. Click on Download Client.

3. Click on Download right under the headline “Zoom Client for Meetings”

4. Choose “Open and install” then click on OK

5. Click Continue

When the installation is finished Zoom will launch automatically.

6. Click on Login with SSO

7. Type umu in the field company domain and click on Continue

8. Type your Umu Id and password, click on  Logga in

You have now completed the installation of Zoom.