Install eduroam for iPhone/iPad (Manually)

This manual will guide you how to connect to eduroam on an iPhone (and iPad) after manual installation of the required certificates.

NOTE! Make sure you have updated iOS/iPadOS to version 15.2 before following this guide.

Step 1

You need to be connected to the internet. If you have 4G/5G you are all set but if you need a temporary internet connection we recommend you connect to the network UmU wlan.

Step 2

Open Safari and go to https://www.eduroam.umu.se/ and click Login.
You will be forwarded to the Umeå University login page. Sign in with you Umu-id and password.

Step 3 – Create certificate

To create your certificate click on Create certificate 1️⃣.
On the page after that you need to give it a comment 2️⃣.
Type whatever you want, for example iPhone, and then click the Create certificate button 3️⃣.
A circular progress animation will let you know that your certificate is being created 4️⃣.

Step 4 – Certificate created

After a while you will see the Certificate created page that has the password for your personal certificate 1️⃣, a link to download you personal certificate 2️⃣ and a link to download the root certificate 3️⃣.

Step 5 – Download and install personal certificate

Copy the password 1️⃣ for the personal certificate and click on the link Download personal certificate 2️⃣.
You will be prompted to allow the downloading of the certificate, this is OK so click Allow 4️⃣.
After the certificate/profile has been downloaded click Close 5️⃣.

Open the Settings app and click on Profile Downloaded 6️⃣.
Click on Install in the upper right corner 7️⃣.
Enter the iPhone passcode 8️⃣.

Click Install 9️⃣ again in the upper right corner then click Install again to verify.
Paste the password 🔟 we copied in the beginning of Step 5 and click Next 1️⃣1️⃣.
When you see the Profile Installed page, click Done 1️⃣2️⃣.

Step 6 – Download and install root certificate

Go back to Safari and click on the link Download root certificate 3️⃣.
As you did in Step 5, Allow 4️⃣ the certificate and Close 5️⃣ when done.

Go back to the Settings app and you should be on the page VPN & Device Management.
Click on UMU-CAROOT-CA 6️⃣ under the header Downloaded Profile.
Click Install 7️⃣ in the upper right corner and verify by clicking Install again.
When you see the page Profile Installed, click Done 8️⃣.

Step 7 – Connect to eduroam

Go back to the main Settings page.
From the VPN & Device Management page you can click < Back 1️⃣ and
then < Settings 2️⃣ in the upper left corner.
On the main Settings page click Wi-Fi 3️⃣.

On the Wi-Fi page, click eduroam 4️⃣.
When it prompts you for Username and Password click on Mode 5️⃣ instead .
Mark the mode EAP-TLS 6️⃣ and go back by clicking < Enter Password 7️ in the upper left corner.

Back on the Enter Password page click on Identity 8️⃣.
Click on the Identity called Umu-id@ad.umu.se 9️⃣, if you see more than one click on
the one with the latest expiry date.
Go back by clicking < Enter password 🔟 in the upper left corner.
Back on the Enter Password page you can now click Join 1️⃣1️⃣ in the upper right corner.

A certificate page will be shown, click on Trust 1️⃣2️⃣ in the upper right corner.
Give it a few seconds and you should now see a check mark to the left of the network eduroam and you are now connected.

Install eduroam for macOS (Manually)

This guide is written for manual installation of the certificates needed to connect to the eduroam wireless network on a PC running macOS.

NOTE! The guide is written with the help of an MacBook Pro that has had eduroam before and is running macOS 12 Monterey. If you have had eduroam before on your computer, it is recommended that you uninstall/delete certificates and profiles and perform a reboot before trying to follow this manual. If you are unsure on how to proceed, you can contact Servicedesk.

Step 1

To download the certificates, you need to be connected to the internet. Our recommendation is that you connect to the network called UmU wlan. Select UmU wlan 1️⃣ in the network list and follow the on-screen instructions.

Step 2

Start Safari and go to http://www.eduroam.umu.se
Log in with your Umu-id and password.

Step 3 – Create Certificate

Once logged in, you will need to create your certificate. Click Create Certificate 1️⃣.

On the next page, you need to give the certificate a “name” 2️⃣,
then click on the blue Create Certificate button 3️⃣.

It may take a while but eventually you will come to a new page.

Step 4 – Download the certificates

Once the certificates have been created, they need to be downloaded.
In addition to a personal certificate 1️⃣, you also need to download a so-called ROOT certificate 2️⃣.
The personal certificate has also been given a password 3️⃣.

Start by copying the password for the personal certificate 3️⃣. Then click Download Personal Certificate 1️⃣. You will probably then be met by a warning, if so click on Allow. Then click Download Root Certificate 2️⃣.

Step 5 – Install Root Certificate

Open the Downloads folder in Finder 1️⃣. Also open Keychain Access 2️⃣,
suggested via the search function Spotlight.

In Keychain Access click on System 3️⃣ then on Certificates 4️⃣.

Make sure the Downloads folder in the Finder and Keychain Access are open at the same time. You need to drag and drop the UMU-CAROOT-CA2.cer certificate 5️⃣ from Downloads to the Keychain Access 6️⃣.
Then follow the information on the screen. See Tips and Tricks for drag and drop help.

Step 6 – Install Personal Certificate

Change the view in Keychain Access to Login 1️⃣ and Certificate 2️⃣.

Now you need to drag and drop your personal certificate named Umu-id.pfx 3️⃣ from Downloads in Finder to Keychain Access 4️⃣. In the same way dragged and dropped the Root Certificate in Step 5.

You will now be prompted to enter the password you received and copied in Step 4. Paste 5️⃣ and click OK 6️⃣.

Step 7 – Connect to eduroam

Open the list of available networks again and click on eduroam 1️⃣.

If everything is correct, you should now see the window below where you can select your personal certificate (Umu-id@ad.umu.se) 2️⃣. Account name and Password can be left blank. Click Connect 3️⃣.

NOTE: If you are using an older version of macOS (11 or earlier) you will likely need to change mode to EAP-TLS.

Click Continue 4️⃣.

Type your computer username password 5️⃣ and then it is important you click Always Allow 6️⃣.

Type your computer username password 7️⃣ once more and click Allow 8️⃣.

Give it a few seconds and then you should be connected to eduroam.

Tips and Tricks – Drag and drop the certificate

Click and hold the file and while holding down move the cursor to the destination and then you can release to drop it. Click on the image below for an animated GIF that shows the process.

Install eduroam for Android (Manually)

This manual will guide you how to connect to eduroam after manual installation of the required certificates.

NOTE! Due to the different implementations of Android because of many manufacturers this manual might not work for your phone but hopefully it can give you some idea on how to connect to the eduroam network.
The manual is written with the help of an Samsung Galaxy S20 FE 5G, Android 11, Samsung One UI 3.1 and Chrome 92.

Step 1

You need to be connected to the internet. If you have 4G/5G you are all set but if you need a temporary internet connection we recommend you connect to the network UmU wlan.

Step 2

Open Chrome and go to https://www.eduroam.umu.se/ and click Login.
You will be forwarded to the Umeå University login page. Sign in with you Umu-id and password.

Step 3

To create your certificate click on Create certificate. On the page after that you need to give it a comment 1️⃣. Type whatever you want, for example Android, and then click the Create certificate button 2️⃣. A circular progress animation will let you know that your certificate is being created.

Step 4

The next page will look something like the screenshot below. Here you have a password for your personal certificate 1️⃣, a link to download you personal certificate 2️⃣ and a link to download the root certificate 3️⃣.

Step 5 – Download and install personal certificate

Copy the password for the personal certificate 1️⃣ and click on the link Download personal certificate 2️⃣.
The system/browser wants to install the certificate and the first thing you need to do is to extract it, do do this paste the password 4️⃣ you copied and click OK 5️⃣.
The next thing to do is to choose the type of the certificate, click Wi-Fi certificate 6️⃣ and then click OK 7️⃣.
The certificate will be given a long and random name but we recommend you change that to your Umu-id 8️⃣ and click OK 9️⃣.

Step 6 – Download Root certificate

After the download and installation of the personal certificate you will again see the Certificate created page.
You now need to click Download root certificate 3️⃣. You will however most likely see an error saying it can’t bee installed but that is fine, just click the OK button.

Step 7 – Change Root certificate file extension

To be able to install the Root certificate we first need to make sure the file has the correct file extension.
Open the My Files (or equivalent for your phone) and find the Downloads folder where the file is.
In this example we can actually see that the file (UMU-CAROOT-CA2.cer.crt) has the wrong file extension or rather, it as two (.cer.crt). What we need to do is to remove the .crt part of the file.
Hold down on the file 1️⃣ to mark it and so the options menu is showing.
Click on More 2️⃣ and then Rename 3️⃣.
The file name including the file extension can now be edited. Remove the .crt part so the file name is
UMU-CAROOT-CA2.cer 4️⃣ and click Rename 5️⃣. You will be promoted that the file extension has changed, this is fine and just click Change 6️⃣.

Step 8 – Install Root Certificate

You now need to navigate to Settings > Connections > Wi-Fi. Here you need to find the Advanced settings.
In this example you need to click the three dots 1️⃣ in the upper right corner and then click Advanced 2️⃣.
For other phones you can find it below the Available networks.
At the Advanced settings for Wi-Fi you need to click on Install network certificate 3️⃣.

Open the Download 4️⃣ folder and find the UMU-CAROOT-CA2.cer 5️⃣, mark it and click Done 6️⃣.
You are now prompted to give it a name. Type umu 7️⃣ and click OK 8️⃣. The certificate should now be installed.

Step 9 – Connect to eduroam

Return to the page where you see the Available networks and click on eduroam 1️⃣.
Here you need to make sure the settings are as shown in the example.

EAP method: TLS
Identity: Umu-id@ad.umu.se
CA certificate: umu
Online certificate status: Don’t validate
Domain: eap.ad.umu.se
User certificate: the one called your Umu-id
Auto reconnect: Yes

And then click Connect 2️⃣ and you should now be connected 3️⃣.

Install eduroam for Windows 10 (Manually)

This guide helps you to manually install the certificates needed to connect to eduroam on Windows 10.

Creating and installing eduroam certificates

1. Logon with your UmU-ID at https://www.eduroam.umu.se, click on Create certificate.

2. Add information (as in your name or computer name) about the certificate and click on Create certificate.

3. Copy the password and download the personal and root certificate.

4. Browse to the downloaded files and open UMU-CAROOT-CA2.cer.

5. Choose Local computer and click on Next.

6. Choose Place all.. and click on Browse.., choose Trusted rootcert.. and click OK. The dialogue window closes and then click Next.

7. Click Yes to install the certificate.

8. Open your personal certificate. (with suffix .pfx)

9. Choose Current User and click on Next.

10. Click Next until your asked to enter a password, paste the password from step 3 and click Next.

11. Click Next and then Done.

Configure Windows 10 to connect using the certificate

Search for available networks and choose eduroam, click on Connect using certificate.

Install eduroam on Chromebook manually

How to configure eduroam certificates on Chromebook

  1. 1. Logon to https://www.eduroam.umu.se with your Umu-id.
    If you’re not connected to internet, you might have connect through UmU-Wlan first (logon with a browser).
  2. Click on Skapa certifikat.
  3. Copy the password in the box and click on Ladda ner personligt certifikat and Ladda ner root-certifikat.
  4. When downloading the root-certificate (UMU-CAROOT-CA) you don’t have check the boxes.
  5. In Chromes address field, type chrome://settings/certificates, choose the tab Authorities. Click on Import
  6. Go to Downloads, import the file UMU-CAROOT-CA2. You might have to view All files to be able to select it.
  7. Go to Your certificates, choose Import and bind to device your ”Umu-id” certificate, then paste the password you copied in step 3.

Configure your Chromebook to use the certficate

  1. Open Chrome again and go to chrome://settings. Under Network expand Add connection and choose Add Wi-Fi.
  2. Configure Wi-Fi settings
  • SSID eduroam
  • Choose TLS or EAP-TLS as EAP method  (depends on version)
  • Choose none as Phase 2 authentication (if available)
  • Server CA-certifikat UMU-CAROOT-CA
  • Användarcertifikat UMU-CA0003-CA
  • Identity Umu-id@ad.umu.se (ex. “abcd0001@ad.umu.se”)
  • Check Save identity and password
  • Click on Connect

Access to wireless guest network at Umeå University

This guide is intended for guest who have received a guest account for the wireless network at Umeå University.

  1. Make sure Wi-Fi is running on your computer, smartphone or tablet.
  2. Select the network (SSID) UmU wlan.
  3. Start a web browser and you will get to a login page. If the login page does not come up, write http://administrationsverktyg.umu.se/Netlogon
  4. Logga in (Log in). If you are employed or student use your Umu-id

NOTE!

  • If you your computer goes into sleep mode then you will be logged out.
  • Turn off proxy setting if it is on.

Install eduroam for Windows 10 (Umu wifi)

This guide will show you how to use Ciscos program to connect to eduroam on campus.
Note you must be on Umeå University’s campus and have connection to Umu wifi to be able to complete this guide.

1. Open wireless connection and connect to Umu wifi.

2. Write in your Umu-ID (umu-id@ad.umu.se) and password, klick on Sign On.
If you do not receive the question to ‘log in’, start your broser and open, for example, http://www.umu.se. You will then be redirected to the correct page.

3. Click on Start.

4. Write in your information about your telephone and click on Continue.

5. Ciscos installation program will download. Choose to run it via clicking on Run.

Answer Yes if any questions are asked.

6. Click on Start.

7. Click on Yes.

8. When you see the below picture your computer should be connected to eduroam.
If your computer does not automatically connect, go back to wireless networks and choose ‘connect to eduroam’.

The wireless network at Umeå University

eduroam

Install eduroam on-site on campus

When on campus, you can use the Umu wifi network to install eduroam for Windows, Mac, iPhone, Chromebook, or Android. Umu wifi is a wireless network which only can be used you to install eduroam. The network is only available on campus.

Install eduroam using Umu wifi

Install eduroam manually

If you do not have access to Umu wifi, use another operating system that mentioned above or have problems with the operating systems mentioned above, you can install eduroam manually.

Install eduroam manually

Guest account wifi