Entries by Elin Sköld

Add/remove members in a shared mailbox in Outlook (webmail)

If you own a shared mailbox, you should regularly check the members in the group. This is because members are not automatically removed from the group when someone, for example, changes departments or leaves the university. Here are instructions on how to add or remove members from a shared mailbox. Manage via the Portal Go […]

Delete or move files from your OneDrive

Sign in to OneDrive via the browser Go to m365.umu.se and log in to your account (umuid@ad.umu.se for employees and umu-id@student.umu.se for students) Go to OneDrive via the menu at the top left. Under your name to the left, clik on My files. In this view, you see your files that you have saved in […]

How to use Copilot Chat

The chat is available to all employees of the university and to those affiliated with an A5 license. Open your browser and go to copilot.microsoft.com  If you are not already logged in, log in with your Umu ID Click on Log in in the menu at the top Select “Log in with work or school […]

Block or release quarantined email

When an email has ended up in the spam filter,  you will receive an e-mail from the sender noreply@umu.se that you have an email in quarantine. If you believe the message to be safe, you can choose to let it through so it ends up in your inbox. If the message is spam, you don’t need to […]

Transfer a call

1. When you’re in a call, select More actions > Transfer in your call controls. 2. Start typing the name of the person or phone number you want to transfer the call to and select them when they appear. 3. If you are transferring to another Teams user, turn on Ring back if there’s no answer to send the call back to you […]

Log-in/log-out from Call Queues in Teams

When you are assigned as an agent in a Teams Call Queue, it is possible to opt-in (sign in) and opt-out (sign out). It is only when you are in opt-in status that you will get calls from the Call Queue routed to your Teams client. Call Queues can be configured so you only get […]

Forward calls in Teams

If you can’t or don’t want to receive calls in Teams, you can forward your calls in a few different ways. Select the “Do not disturb” status Select the “Do Not Disturb” status to forward calls and temporarily turn off notifications. Click on your profile in the upper right corner, then click on the status […]

Frequently asked questions about OneDrive

Onedrive FAQ How do I transfer files to OneDrive? You can either upload files directly from OneDrive in the portal (m365.umu.se) or in OneDrive in windows explorer on your computer by dragging and dropping the files in the folder OneDrive – Umeå University. Files in OneDrive Can I create folders in OneDrive? Yes, you can […]

Frequently asked questions about Teams

Meetings in Teams How many people can you see at the same time during a meeting in Teams? It is possible to see 49 people at a time during a meeting. Does the meeting automatically end when the meeting goes over time? No, the meeting only ends when someone chooses to end the meeting or […]