Log in with multifactor authentication, Freja eID+ and Microsoft Authenticator

This manual shows how to log in with multifactor authentication at Umeå Universitys system.

Multi-factor authentication (MFA) is a service that gives you increased protection when logging in to some of the university’s systems. With multi-factor authentication, you log in in two steps, which gives you extra layer of protection on top of your Umu-id and password. Umeå university uses both Microsoft Authenticator and Freja eID+ as multifactor. This means that the log-in site can look different depending on which system you’re logging in to.

Freja eID+

Freja eID plus is a free, government approved digital ID card that helps you login in some system at Umeå university. You can prove your identity in an application on your phone instead of showing a physical legitimation card.

Follow this manual to log in with Freja eID+.

Microsoft Authenticator

The app Microsoft Authenticator means that you log in on some services with your Umu-id and password, and then you approve the log in on your app Microsoft Authenticator on your phone or hardware token.

Follow this manual to log in with Microsoft Authenticator.

The difference of how to log in with either Freja eID+ or Microsoft Authenticator

When you log in on some of the University’s system, for example Skyddade dokument, you need to choose wether you want to log in with Freja eID+ or Microsoft Authenticator. It will look like this after you’ve typed your Umu-id and password:

Choose the alternative Sign in with Microsoft authenticator if you log in with a hardware token. You also choose this alternative if you use the Microsoft authenticator app on you mobile unit.

The only alternative for log in at Office 365 is Microsoft Authenticator. After you’ve typed your Umu-id and password you will directly be asked to accept the login in your Microsoft Authenticator-app. You don’t have to choose which method you want to log in with.


Accept apply for guest account

When an external person applies for a guest account, they must name a host. The host needs to confirm the apply, and then send it to the head of department so they can accept or deny. This manual shows how the host do to confirm the apply, and also how the head of department accept or denies the applies. At the end of the manual, we also show you how to extend the guest accounts access.

The host – confirm the apply

When someone has applies for a guest account and makes you the host, you will receive an e-mail.

  1. Go to your mail inbox and look for an e-mail that says Apply for guest account.
  2. Click on the link in the e-mail and login with your Umu-id.
  3. Click on Administrate.
  4. You will now see a list of all the names that applied for a guest account and named you as their host. Click on the name of the one who has applied.
  5. Write Organization, for how long time the guest should have a guest account, and the Reason why they need an account.
  6. Then click Confirm apply.

You can also do the apply for the external person

  1. Go to https://administrationsverktyg.umu.se/Gastkonton/
  2. Click on Administrate and log in with your Umu-id. Click on Create a guest account. If you’re already logged in, you can click on Create a guest account directly.
  3. Fill in User account for external persons and write the external persons information. When you’re done, click Add.

The head of department will receive an e-mail that an apply has been sent. Once the head of department has accepted the apply, the external person must activate the account themselves.

The head of departments approval

  1. Go to your e-mail inbox and click on the mail that says Manage new apply.
  2. Click on the link in the email and log in with you Umu-id.
  3. You’ll now see a list of everyone that waits for an approval.
  4. You can choose to either Accept or Deny.
    If you choose to accept, both the external person and the host will receive an e-mail that says the apply is accepted. If you choose to deny, you must write a reason for why you choose to deny and only the host will receive the information.
  5. Click on Accept to accept the apply for a guest account, and Deny if you don’t want the guest account to be created.

Extend the guests access

If you as the host for the guest account wants so extend the time for the guest account, follow these steps.

  1. Go to activation guide, then Guest accounts and then My accounts.
  2. Click on the name of the person you want to extend the time for.
  3. Click in the square that says Extend end date one year.
  4. Click on Confirm application.
  5. The head of department will receive an e-mail that says Extend account.
  6. The head of department either Approve or Deny.
  7. The host and the external person receives and e-mail once the extending is accepted.

Apply for guest account with Freja eID+

As a guest at Umeå university you can apply for a guest account if you have Freja eID. Freja eID is a digital ID card that you have on your phone as an application. Before you can apply, it’s important that you have a contact person at Umeå University that you can choose as host for your account and that you let them know that you’re applying.  


  1. Go to administrationsverktyg.umu.se/gastkonton/home
  2. Click on Apply.
  3. Scan the QR-code that shows on the screen with you Freja eID-app. You can also choose to log in with you personal identity number and then accept the login in your app.
  4. Write your code and then click Accept.
  5. When your logged in you’ll see your personal information from Freja eID. Your phone number isn’t obligated.
  6. At the bottom you have to name your host at Umeå University. You can verify the e-mailadress if you’d like.
  7. Then click Send application.
  8. If the apply is sent successfully, you will get a message on the screen that says that your apply is received.

    Your application is now sent to your host. Once the host has accepted you application, they will send it to the head of department that has to accept your apply. Once the head of department has accepted your application, you’ll get an e-mail that says Your application for a guest account is accepted.
  9. Now you need to activate your account by follow the link in the e-mail you received.
  10. Log in with your Freja eID.
  11. Accept the rools and click Next.
  12. Write your password and then click Complete.
  13. Your account is now activated.

Freja eID+

Freja eID+ is a government approved digital ID card that you can use on some services and system at the university. The use of Freja eID+ as method for legitimation opens up the possibility to self-service and means more independence. This manual shows how to log in to Umeå University’s systems with Freja eID+. 


  1. Type your Umu-id and your password.
  2. Choose between either Microsoft Authenticator or Freja eID+. Choose Sign in with Freja eID+.
  3. On your mobile device in the Freja eID+ application, scan the QR-code and accept the login.