Remote support with ITS

Information on how to prepare for remote support via TeamViewer.

Outlook 365 email forwarding

Guides users on how to forward emails from Outlook 365.

Email for students FAQ

An FAQ about the student email.

Install eduroam manually

A collection of guides for different operating systems on how to connect to eduroam manually.

Open a private browser window

Find your shared files in OneDrive

In this manual, we’ll show you how to find the files you share with others through OneDrive, as well as which files are shared to you to your OneDrive.

  1. Go to www.O365.umu.se and log in with your UmU ID.
  2. In the search box, type OneDrive and klick on OneDrive.
    Office portalen sök onedrive välj onedrive
  3. In the left menu, click Shared.
  4. At first you are in the Shared with you – Here you will see files/folders that others share with you.
    Find your shared files in onedrive - shared tab choose shared with you
  5. Select Shared by you – Here you will see files/folders that you share with others.
    Find your shared files in onedrive - shared tab choose shared by you

Digital signature with eduSign

With the service eduSign you can upload and digitally sign PDF- and XML documents. The service is provided by SUNET and is available for all employees at Umeå University with an Umu-id.

The first time you’re logging in

  1. Save the document that you want to sign on your computer. Save it as a PDF or XML.
  2. Go to https://edusign.sunet.se/
  3. The first time you’re using this service you need to fill in the name of the university in the blue field Access through your institution. Type Umeå University.

Upload and sign your document

  1. Login with your Umu-id on eduSigns website.
  2. Click on Browse and choose the document you want to sign, or drag and drop it. Then click Upload.
  3. When the document is uploaded you can choose to preview.
  4. Click Approve to create a digital signature.
  5. A window will appear where you can identify and digitally sign the document. Click on Sign selected documents to approve your signature with your Umu-id and password.
  6. Login with your Umu-id and password.
  7. You will see the document on your screen once it’s signed. Your sign is on the last page in the document.
  8. Click on Download signed document to download it to your computer. It’s important to download it because it will not be saved on eduSign and your login.

Sign a document with several signatures

  1. Follow the instructions for how to upload and sign a document (see above).
  2. Send the document to the next person that’s going to sign.
  3. That person repeats the process, upload and sign.
  4. Then that person sends it to the next person that’s going to sign. This continues until everyone that’s going to sign has signed.

Validate a digitally signed document

To confirm that a digitally signed document is real and authentic and hasn’t been changed after signatures you can use eduSigns validation service.

  1. Go to https://validator.edusign.sunet.se/
  2. Choose the document you want do validate.
  3. You will now see informations about the document. Check the Status, if it’s a green circle that says All signatures are valid the document is valid. Otherwise, if it isn’t valid you will see a red circle.

Adobe Acrobat Reader will say that the signature isn’t valid.

Adobe Acrobat Reader will say that the signature isn’t valid when you open it. This is because Adobe Acrobat Reader can’t valid documents from eduSign. You need to use eduSigns own validation service.

Whiteboard Frequently asked questions

Who can use Whiteboard?

Whiteboard is currently available to all students and employees. Externals are currently unable to participate in a Whiteboard.

Can I collaborate on Whiteboard?

Yes, you can! Open the Whiteboard you want to collaborate on. In the right corner, click the Share Icon. Then  you can type in the name or email of the person you want to share and collaborate with, or choose to copy the link, and send to the person.

Observe that users can currently only collaborate with others within their organization. Microsoft will add options to collaborate with guests outside your organization in the future.

Can I export the result?

Yes, you can export the result to a PNG or SVG. You can also choose to publish to a Team, send to a OneNote, or to an email.

What is the difference between the Whiteboard app and web interface?

Whiteboard has recently been updated. There are no differences between the web and the app.

Where can I find Whiteboard?

There are three ways to find and use Whiteboard. Via the deskapp, the web or integrated in teams. You can find more information in the manual: Download and install whiteboard app

How do I save my Whiteboard?

All your Whiteboards are automatically saved in your Whiteboard Portal.  Go to the Office 365 portal and select Whiteboard.

Can I use templates in Whiteboard?

Yes, templates are available in Whiteboard. Templates makes it easier for you and others to work together in Whiteboard. You can open templates by clicking the Templates button in the left menu. This will display the template gallery, where you can  select a template.

The following categories are available with more to add as you go:

  1. Brainstorming – exploring creative ideas
  2. Problem solving – analyzing and solving problems
  3. Design and research – deepen customer focus
  4. Strategy – move from strategy to execution faster
  5. Project planning – increase productivity and results
  6. Retrospective – get an overview over different catagories
  7. Games – engage and energize groups
  8. Evaluation – reflecting and improving
  9. Workshops – inspire and facilitate groups
  10. Learning – teflecting, comparing and brainstorming

Can I use my fingers to use Whiteboard?

Yes, Whiteboard is compatible with touch, computer mouse, and keyboard.

Can I add pictures to the Whiteboard?

Yes, you can insert pictures on your Whiteboard. Click the Create icon, and then click pictures. Unfortunately, you can’t copy and paste pictures into the Whiteboard you have to save the image to your computer and then upload.

Can I react to sticky notes or text boxes?

No, however, you can create reactions and drag and drop them on your sticky notes or text boxes. On the rightside menu, select reactions. Then you can choose heart, thumbs up or down etc. Drag and drop them in the appropriate place to react to text or sticky notes.

Can I zoom in and out of my Whiteboard?

Yes, you can – the surface is infinite. With the mouse – scroll up and down. With your fingers – pull together or outwards with two fingers.

Can I rename my Whiteboard?

Yes, by going to the Whiteboard portal and then tapping the three dots of the Whiteboard that you want to rename.

Can I remove Whiteboards?

Yes. Go to your Whiteboard portal, click on the three dots of the Whiteboard you want to delete, and then select Delete.

How do I use ink in Whiteboard?

Digital ink is available to everyone, whether you’re using your mouse or pen. The Pen toolbar contains 15 pen colors, 15 highlighters, pen arrows, and different thicknesses.

Features:

  1. Select a pen to see the color and thickness in the drop-down list.
  2. Select arrow mode from the drop-down list to turn your ink strokes into arrows.
  3. To draw straight lines, hold down the Shift key while you make ink.
  4. To convert things you draw to shapes, select your ink and select the shape icon from the shortcut menu.

How do I create straight lines?

The previous ruler has been removed. In Whiteboard, you can add straight lines using shapes in the gallery. You can also hold the shift key while you’re drawing to create a straight line.

How do I use mouse and keyboard in my whiteboard?

You can use your mouse and your keyboard by doing one of the following:

  1. To pan the workspace, click it, and then drag the canvas with your mouse. You can also hold down the Ctrl key on the keyboard and use the arrow keys.
  2. To quickly zoom in on the workspace, scroll the mouse wheel up or down (if applicable).
  3. To select an item, click it with your mouse. You can also press the Tab key multiple times until the desired item is selected.
  4. To insert an object, such as a picture or text, click the + icon on the toolbar, and then click on the item you want to add. You can also use the shortcut menu by clicking Shift+F10. Use the arrow keys to select the item you want to add, and then press Enter.
  5. To draw or delete ink, click the ink icon on the toolbar, select a pen or eraser, and then use the mouse to draw on the canvas or remove ink strokes. To use the keyboard to select tools, press the Tab key several times until the pen icon is selected on the toolbar.
  6. To move the ruler when it appears, click it, and then drag the ruler with your mouse. To use the keyboard, click the ruler, and then move it with the arrow keys.
  7. To change the angle of the ruler, hover over the ruler, and then use the scroll wheel — or click to select the ruler, and then hold the Alt key while you press one of the arrow keys on the keyboard.

 

How do I select, move, and resize content?

  1. When finger painting mode is turned off, you can move objects by selecting it with your finger and easily moving around the canvas.
  2. Select content with your finger or pen — or use the Lasso Selection tool on the toolbar to select multiple items at once. Turn on lasso selection and use the pen to circle the content you want to select. When finger painting mode is enabled for devices that are passive or don’t have a pen, you can turn on Lasso Select and use your finger to dial in content.
  3. If the active pen has a cylinder button, hold down the button to temporarily switch to Lasso Select mode and circle the content to be selected.
  4. When the content is selected, you can move it with your finger or pen. To resize, use two fingers to stretch or minimize the content.

Can I use Whiteboard in the classroom?

Yes, Whiteboard has been designed both for remote learning and in the classroom. In the classroom, students can leave class with a digital version of the whiteboard so they can focus on listening and learning instead of copying content from the whiteboard during class. Teachers can hold more interactive lessons with a shared whiteboard where students can add content or react to content added by others. Whiteboard is a fantastic tool for group projects. All project members can get involved and teachers have the opportunity to observe and provide feedback.

Can I share a Whiteboard where no one else can edit it?

Yes, if you choose whiteboard presentation mode (read-only mode) in Teams meetings, the meeting organizer can choose how to interact with the board. If you choose read-only mode, all other participants will see the whiteboard but without being able to edit. At any time during the meeting, the meeting organizer can switch between read-only mode or allow collaboration from others from the settings menu.

Can I use Whiteboard in a Team meeting?

Yes, Whiteboard is integrated into Teams but can also be used in other digital meeting tools such as Zoom.

Find, create, and delete team sites in SharePoint

This manual describes how to find, create and delete team sites in SharePoint. Note, if you have a Team in Microsoft Teams, you and your team members already have a team site in SharePoint. Team Site=Team

Find SharePoint teams sites

  1. Open your browser and go to the address www.m365.umu.se
  2. Find your way to the panel on the left with all applications. Click at the bottom More applications.
  3. Choose SharePoint
  4. In the menu on the left, click the globe (My Sites). In the list, you’ll see your Team sites.
    Find, create, and delete team sites in SharePoint - choose team site

Create Team site in SharePoint

  1. In the left upper-corner click on the house icon, and than click + Create Site.
    Create Team site in SharePoint - click create site
  2. There are two different types of websites you can create. If the purpose is to create a collaboration area for, for example, a workgroup or project, select Team Site.
    Create Team site in SharePoint - choose team site type
  3. Next, enter the name and description for the team site. Here you also choose whether the site should be private or public and at the bottom which language should be the primary.
  4. Please note that in a private group, you invite the people who will be involved in working on the site. In a public group, everyone at Umeå University can visit the document website. This means that all affiliates, employees and students can connect to public websites without invitation.
    Create Team site in SharePoint - write in name and decription of team site
  5. Invite members and add any additional owners to your team site. You also have the option to do this later.

  6. Your Team site is created.

Delete team site

  1. Go to the site you want to delete. Click the gear wheel in the right corner and select Site information.
    Delete team site - choose site information
  2. A dialog box on the right appears. Select Delete Site.
    Delete team site - choose delete site
  3. A security box appears warning that you are about to delete a SharePoint page. Check the box under “Yes, delete this group and all associated resources” and than click Delete. 
    Delete team site - confirmation box
  4. The SharePoint team site has now been deleted.

Move or copy files in SharePoint

In this manual, we decribe how to move and copy files within and between SharePoint websites. 

  1. Open the SharePoint website and select Documents in the left menu.
  2. Hover the pointer on the file/folder you want to move or copy to see a hidden menu.
  3. Select the three dots.
  4. Select Move to if you want to move the file to another place (the file will be deleted from existing place).
  5. Select Copy to if you want to move and copy the file to another place. (the file will remain on the existing place).
    Move or copy files in SharePoint
  6. A menu will open to the left of the screen, select where you want to move or copy the file/folder to and then click Move here.
    Move or copy files in SharePoint - select place