Configure Outlook with an M365 account

Manuals that describe how to set up email in Outlook on different operating systems/devices.

FAQ Bookings

Settings for Teams telephony

This is what you will see when you click on the “Calls” tab in Teams.

Observe that this view is only visible if your telephony is moved from Skype to Teams.
Image showing the view for Calls in Teams

  1. View and add new contacts.
  2. Write the number you want to call or search for a name and call directly.
  3. Choose if you want to forward your calls and find other settings for calls.
  4. Settings for your sound device. Choose which sound device you want to use.
  5. Click on your profile to change your status and set a status message. You can also schedule your absence.

You reach your settings by going to your profile in the top right corner, then choose “Manage account”, and then “Calls”.
Image showing the settings for Calls in Teams

Under Call answering rules you can set up rules for what you want to happen when you don’t answer calls, and rules for forwarding calls.  Through Also ring you can choose whether you, for example, want it to call your mobile phone as well, when receiving a call through Teams.

Under Voicemail you can adjust your settings for your voicemail. You can Configure your voicemail and choose how you want calls to be handled when being forward to voicemail. The recommendation is to forward your calls after 20 seconds,

Under Ringtones you can listen to and choose between different ringtones for your calls.

Settings for telephony in Teams

This is what you will see when you click on the “Calls” tab in the Teams app.

You see a list of your call history.

Click on the phone in the bottom right corner to make a call.
Image showing what "calls" looks like in the Teams app for mobiles

You reach the settings by going to your profile on the left in the app, then choose “Settings”, and then “Calling”.

Here you can choose to forward your calls, set up what you want to happen in the event of a missed call, and change your voicemail greeting.
You can also choose to sync your device contacts and therefore reach all your contacts you have saved on your phone directly through Teams.

You can also choose to block numbers.
Image showing what the settings for calls looks like in the Teams app


Forward calls in Teams

If you can’t or don’t want to receive calls in Teams, you can forward your calls in a few different ways.

Select the “Do not disturb” status

Select the “Do Not Disturb” status to forward calls and temporarily turn off notifications.

Click on your profile in the upper right corner, then click on the status and select “Do not disturb”.

Do not disturb status

Under “Duration” you can choose how long you want the status to be displayed.

In your Calls settings in Teams, you decide what happens in case of unanswered calls, by default the call goes to voicemail.

Choose to forward calls

In the Calls settings in Teams, you can choose “Forward my calls” and what happens when forwarding, for example forwarding to voicemail.

Forward calls in Teams

Remember to change the setting back when you want to be available again.

In case of longer absence, for example vacation or leave of absence

If you have scheduled yourself as “Out of office” in your calendar in Outlook, you will also appear with the status “Out of office” in Teams.

You can supplement your absence in Teams with a status message. Click on your profile in the upper right corner and then select “Set status message”. You can also choose how long the message should be displayed.

When you’re away from Teams, your calls are directed to voicemail by default.

Out of office greeting in Teams

In the Calls settings in Teams, under “Configure voicemail”, you can enter your own out of office greeting and choose when you want it to be played, for example when you have an auto-reply in Outlook or an out of office event in your calendar.

Make shared annotations on a shared screen in a Teams meeting

This guide describes how you can make joint annotations, with the participants in your Teams meeting, on a shared screen. In that way you can work together on a digital Whiteboard.

Join a Teams meeting

  1. Join or start s Teams meeting.
  2. Choose Share, in the upper menu bar, to share your screen.
    Image showing how to share yuor screen in Teams
  3. A new window will now show, choose Screen, to be able to share your annotations.
    Image showing which screen to share
  4. Your screen is now shared. At the top of your screen, there is a menu bar with different options. Choose the Pen to the right side of Give control, to start your annotations.
    Image showing the upper menu
  5. Choose Everyone can annotate and make changes, to allow all the participants in the meeting to annotate on the screen.
    Image showing who can annotate
  6. Everyone can now annotate on the screen, and you can draw by dragging the mouse pointer across the screen. Use the upper menu to change the pencil, add reactions, or post-it notes.
    Image showing how to edit in shared annotions

Send from alias in your e-mail in Microsoft 365

  1. Create new mail
    Image showing how to create a new mail
  2. Choose Options.
    Image showing how to choose "options"
  3. Choose Show from, this field is then added.
    Image showing "Show from"
  4. Click on From in the mail.If it is your first time doing this, you need to state you student e-mail adress. Choose From, and then choose another e-mail adress and state your studentmail in the format: time the mail adress is going to be avaliable as an option when clicking on From.
    image showing where the email is from
    Image showing the email adress

Create a response template with the help of quick parts in Outlook

In this guide we describe how to create response templates with the help of Quick Parts in Outlook, that can be inserted directly into your emails.

  1. Create a new email. You do this by choosing New Email in your inbox.
    Image of "new email" icon
  2. Write your email as usual.
  3. Mark the text in the email that you want to use in your response template.
  4. Go to Insert in the upper menu bar, and then click on Quick Parts.
    Image of how to insert a Quick part i outlook
  5. When you have chosen Quick Parts, you then click on Save selection to Quick Part gallery…
    Image showing how to save a quick part in outlook
  6. Now you choose a name for your response template. This is the name you use later, when using your response template. Leave the remaining boxes unchanged.
  7. Click OK when you have chosen your name.
    Imgae showing the window where you name your response template
  8. Now your have created your response template, and it is ready to be used.

To use your response template, you write the name of the template in the email and click enter to insert your respond, or go to Quick Parts and insert your template from there.

Create a vote in your e-mail in Outlook with Microsoft Forms

In this guide we describe, with the help of Forms, how to create a vote directly in you email from Outlook. 

  1. Start by creating a new e-mail. You do this by clicking on New Email.
    Image of "new email" icon
  2. Write you email as usual.
  3. Go to Insert, and then choose Poll.
    Image showing how to start the poll in Outlook
  4. To the right in your window, a field is now inserted where you write your question, and the options the receiver can choose between. Choose Multiple answers if they are allowed to choose multiple options.
  5. When you are happy with your question, you click on Next.
    Image showing how you insert your question
  6. In this step you see how the vote will look in the email. If you are ready, you choose Add to email. If you want to make changes, choose Edit.
    Image showing how it looks when previewing your question
  7. When you have added the vote to the email, the question, and a link to the form is going to show. Now you can send your vote in the email.
  8. When the receiver has gotten your email, they can answer the question directly in the email. The result can easily be found with your other forms in Microsoft Forms ( or directly in Outlook if you put yourself as a copy. Then choose View result.
    Image showing how to view the result of your question

Create conversations in Microsoft Lists

In this guide we describe how to start conversations in Lists, through Teams. In that way you can create threads that are connected to specific lists.

Start conversations in Lists through Teams

  1. Go to the Teams channel the list you want to start a conversation about exists.
  2. Choose the row in the list you want to start conversation about, then click on the three dots and choose Open, or click on Comment directly in the upper menu bar.
    Image showing how to open a list in Teams
  3. In this view you find more information about the row in the list, choose Conversation in the menu bar to start a conversation.
    Image showing how to open a conversation in Teams
  4. The chat function is now inserted to the right. Here you can write messages and tag persons you want to mention.
    Image showing how to start a conversation  in a list
  5. When you start a conversation, it is also showing in the main channel and can be seen by the members in the channel.
    Image showing how it looks  like when you have send a message in Lists
  6. In the main channel, others can reply in the conversation, by clicking Reply under the post.
    Image showing ythe published conversation in the main channel