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When you are assigned as an agent in a Teams Call Queue, it is possible to opt-in (sign in) and opt-out (sign out). It is only when you are in opt-in status that you will get calls from the Call Queue routed to your Teams client. Call Queues can be configured so you only get […]
Create a good base structure What is the main reason for the team? What does the group need? Which channels will you have? ….to start with and why? Choosing the correct rights and permissions Decide which rights and permissions each member will have with regards to channels, messages and tabs. Always create at least two […]
In this manual, we describe how to record digital meetings in Teams, and where to find the recording when the meeting is over. Please note that it is important that you notify the participants in the meeting beforehand so they can decide whether it is okay to be recorded. Think before you record a meeting […]
In this manual we describe how to invite members to your team using different methods. Please note that it is possible to invite both internal and external members at the same time. We also describe how an external can join a team. Inviting an internal member Find the team that members will be invited to. […]
Microsoft Lists is a Microsoft 365 app that helps you track information and organize your work. Here you can see favorites, recently worked lists, add comments, search worked lists or create lists with customized colors and icons. What is the difference between Microsoft To do and Lists? To Do is more adapted for your day-to-day […]
In this manual we describe how to make a poll with Forms before, during and after a meeting in Teams. This method is suitable when you in advanced have planned to do a poll. This manual also shows how you can edit or delete a question and how to close your poll. Add the poll […]
If you use Teams on your mobile phone you can set up quiet hours. This means that you can turn off all notifications for Teams during certain times, for example during evenings and weekends. Set up and activate quiet hours Open the Teams application on your phone. Select the menu in the upper left corner […]
This manual will show you how to create breakout rooms directly into an Teams meeting and interact with meeting participants through breakout rooms. (If you want to prepare your Breakout rooms before the teams meeting – see this manual) It can be hard to have an open discussion and meaningful exchange of ideas with several […]
In this manual we describe how to make a spontaneous poll with Forms in an ongoing Teams meeting. This method is suitable when you are a presenter or organizer of a meeting and spontaneously want to create a poll. If you want to make a planned poll before a meeting, see our other manual. […]
This guide describes how you can make joint annotations, with the participants in your Teams meeting, on a shared screen. In that way you can work together on a digital Whiteboard. Join a Teams meeting Join or start s Teams meeting. Choose Share, in the upper menu bar, to share your screen. A new window […]