Elin Sköld

Add/remove members in a shared mailbox in Outlook (webmail)

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If you own a shared mailbox, you should regularly check the members in the group. This is because members are not automatically removed from the group when someone, for example, changes departments or leaves the university. Here are instructions on how to add or remove members from a shared mailbox.

Manage via the Portal

  1. Go to the portal: Distribution groups – Outlook Web App (office365.com)
  2. Under Distribution groups I own, click on the group you want to manage, the group that manages access is named orgnr.dg.lådnamn.access. Then select Membership.
  3. From this view, you can remove and add members to the shared mailbox, click on the person’s name and then + or -. Save.

Manage via Email

As the owner of a shared mailbox, you will periodically receive an email asking you to review the members in the group. In the email, click on Start review.

From this view, you can check a member and then Approve or Deny the member.

Jonas Sundström

Run-time error 53 on Office 365 for Mac

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Every time that I open either Word or PowerPoint, I get the Run-time error ’53

Word

  1. Open Word
  2. Go to the menu Tools -> Templates and Add-ins…
  3. Under Global Templates and Add-ins, remove the item linkCreation.dotm
  4. Close Word application
  5. Go to /Users/your-user-name-here/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word/
  6. Remove linkCreation.dotm
  7. Restart Word and problem should go away.

PowerPoint

  1. Go to /Users/your-user-name-here/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/PowerPoint/
  2. Remove SaveAsAdobePDF.ppam
  3. Launch PowerPoint
  4. Go to the menu Tools -> PowerPoint Add-ins…
  5. Remove the Save as Adobe PDF add-in
  6. Restart PowerPoint and the problem should go away.
Sanna Jacobsson

Version history for files in Microsoft 365

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In this manual, we’ll go through where to find version history of your documents in OneDrive, Teams, and SharePoint. Version history can save up to 500 versions of a document, and a new version is created each time you make a change to the document. Below is a description of how to do this and where to find the feature.

Open a file that you’ve saved in Microsoft 365. It can be a Word-document, PowerPoint, or Excel.

  1. Click at the top of the document where the title of the file appears.
    Image showing where to find the version history
  2. In the box that appears, click at the bottom on Version history.
    Image showing where ti find the version history
  3. You will now see a box on the right with a list of previous versions of a document. Click on Open version to see a previous version.
    Image showing how to open a previous version of a document
  4. Now you will get a new window where you can see what the document looked like before. Here you can choose to Compare with the current version or to Restore the documents to this previous version. If you do, a new version of the document will be created. If you don’t want to restore or compare, close the document.
    Image showing how to compare or revert the document
Erik Rolen

Send files securely with protected attachement (Skyddad bilaga)

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Before you use protected attachment (Skyddad bilaga)

The service Skyddad Bilaga (protected attachment) is intended for employees to send and receive files via an encrypted transfer. Encrypted transfer is significantly more secure than sending files as an attachment in a regular email.

Before you use protected attachments, its important that you have read the information about what you need to keep in mind before you use Skyddad bilaga.

Note that the password you choose is only allowed to be shared verbally or through SMS to the reciever.

Send files with protected attachment

  1. Go to the website for protected attachement: bilaga.umu.se. (press the globe icon on the top left to change language)
  2. Click on the icon for “Provide“.
  3. Enter your information. Read the general terms and accept that you have read them. Then click on “Next“.
  4. You will now recieve an message to the email address you entered to verify your email. Copy the password you received and paste it to the field “Verify“. Then click on “Next”.
  5. In this field you will enter who is reciever of your email. Then click on “Next”.
  6. In this field you will choose which files you are sending. You can either drag and drop files to the box or click on “Browse” to choose files. You can also add a confidential message to your files here. Klicka sedan på “Nästa”.
  7. In this field you will set your security settings. You can for example decide if you want to set your own password or let the system generate one for you. Note that the password you choose is only allowed to be shared verbally or through SMS to the reciever. When you are done click on “Next”.
  8. You will now see a preview on your transfer. Click on “Start transfer” to upload and encrypt your files.
  9. The reciever will get an email notification to download the files.

Receive files with protected attachment

  1. You will receive an email notification that you have files to download. It will say who has sent the email and what files are included in the transfer. Click on “Download files“.
  2. Enter the password you recieved from the sender. Then click on “Next“.
  3. You will now have a page opened where you can download the files you received from the sender. Remember to manage and store the files according to the instructions from the sender. Note that the files will be deleted by the system from the server after download.

Elin Sköld

Delete or move files from your OneDrive

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Sign in to OneDrive via the browser

  1. Go to m365.umu.se and log in to your account (umuid@ad.umu.se for employees and umu-id@student.umu.se for students)
  2. Go to OneDrive via the menu at the top left.
  3. Under your name to the left, clik on My files.
  4. In this view, you see your files that you have saved in your OneDrive.

Delete files in OneDrive

In “My Files” you can select the files and folders you want to delete, and then click Delete. If you do not want to delete the entire folder, you can click into the folder and select files there that you want to delete.

Empty recycle bin

Your deleted files and folders go to the OneDrive recycle bin.

First, select Recycle bin in the OneDrive left side navigation. To permanently delete files select delete in the top navigation.

Move files in your OneDrive

In the My Files view, you can select the files and folders you want to move, and then click Move To.

A window opens where in the middle under My files you can move the selected files to one of your existing folders. On the menu to the left, you can move the selected files to a team or Sharepoint. Select destination and click on Move.

If you exceed your storage limit

If you were to exceed the limit of how much you can store in OneDrive, you will end up in view mode for your documents, and your OneDrive will be read-protected, which means that you will not be able to upload, edit or sync your files in OneDrive, only view them. To fix this, you need to clear your OneDrive and delete files so that you fall below the limit of how much you are allowed to store.

Erik Öhman

Umu card

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Here you can find information about the multifunction card at Umeå University, the Umu card.

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Erik Öhman

Clear the Teams client cache

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If you’re experiencing issues that affect Microsoft Teams, clearing the cache on your device may help.

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Elin Sköld

How to use Copilot Chat

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The chat is available to all employees of the university and to those affiliated with an A5 license.

  1. Open your browser and go to copilot.microsoft.com
  2.  If you are not already logged in, log in with your Umu ID
  3. Click on Log in in the menu at the top
  4. Select “Log in with work or school account”
  5. Log in with umu-id@ad.umu.se and your password.
Mikael Kohkoinen

Confirm your group study room booking in TimeEdit as a student

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As a student you need to confirm your group study room bookning no sooner than 30 minutes before and no later than 15 minutes after the start of the booked slot. Unconfirmed bookings will automatically be removed.

To confirm the bookning visit either the page My group study room booknings or the bookning page Book group study room in TimeEdit. Scan the QR-code outside a room that is bookable by students and it will take you directly to the booking page where you can confirm your booking.

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