Frequently asked questions about Forms

How do I find Microsoft Forms?

  1. To access Forms go to www.m365.umu.se.
  2. Sign in with your Umu-ID.
  3. Select Forms in the left menu. If you cannot find it there, select All applications and then Forms.

What is the difference between a form, quiz, and poll?

A form is a traditional survey where you collect data on people’s opinions and experiences.

A quiz reminds of a survey but allows you to choose right or wrong answers for the questions.

A poll consists of shorter questions that can be used before, during or after a Teams meeting (Link to “Make a planned poll in a Teams meeting” & “Make a spontaneous poll in a Teams meeting”)

What is a group form?

A groupform is when a form is created within an already existing group (team) and is handled in the same way as if it was your own forms portal. This provides the possibility of easy editing and work within a group.

What is preview?

The purpose of a preview is to see what your form/quiz looks like before you share it. When previewing the form, you can try to fill it out to make sure it looks and works the way you want.

See manual: Preview and share a form

What is branching and how can I use it?

With branching you can add a subsequent dependency on the previous answer. If you were to branch question 1 in your form to question 3, it would mean that the respondents who answered question 1 would be moved to question 3. Question 2 will in turn be skipped.

You can add branching to all questions, but also to sections or options in a question.

What is a section?

Sections are used to group your questions in categories or themes such as work environment, equality, and safety. Sections are useful when you are creating a large form with many questions.

What questions can I use in a form or quiz?

There are 8 different types of questions:

  1. Choice is used to give the respondents predetermined answer options. You can use it for a yes or no question but also add over 100 options.
  2. Text is used to let respondents write an answer to the question.
  3. Rating is used to let respondents rate a statement. You can choose levels from 1-10.
  4. Date is used to let the respondents answer the question by choosing a date.
  5. Ranking is used to let the respondents evaluate answer options against each other and rank them in the order they want.
  6. Likert is used to measure attitudes and opinions from a predetermined scale.
  7. File upload is used to let the responded answer the question by uploading a file. The files will be gathered in a folder in your OneDrive. The accepted file types are Word, Excel, PPT, PDF, video, and audio.
  8. Net Promoter Score is an index that ranges from 1-10. It is most often used as a standard proxy by organizations to measure customers’ willingness to recommend their products or services to other. (Similar to rating).

See how to create questions in a form (survey) here: Create questions for a form in Forms

See how to create questions in a quiz/test here: Create questions for a quiz in Forms

Can I share a file in a question?

No, you can only share an image or a video. However, you can create question where the respondents upload a file to answer the question.

See how to create questions in a form (survey) here: Create questions for a form in Forms

See how to create questions in a quiz/test here: Create questions for a quiz in Forms

Can I share a form with a colleague?

Yes, you can share a form to collaborate on and as a template (copy).

See how to share a form to collaborate here: Share a form or quiz to collaborate in Forms

See how to share a form as a template here: Share a form as a template in Forms

Can my forms be answered in multiple languages?

Yes. By using the function multilingual, you can add multiple languages to allow the respondents to choose what language they want to read and answer your form in. However, you must translate the form on your own.

To translate the form, select the three dots in the main men and then multilingual. Add a language and then select the pencil to translate the form.

Can I copy an existing form?

Yes, you can copy an existing form.

See how to copy a form here: Copy, delete or move a form or quiz in Forms

You can also share the form as a template (with yourself and others). In that way, you copy the form as a template and can continue working with a new version.

See how to share a form as a template here: Share a form as a template in Forms

Can I delete a form?

Yes, you can delete a form. Select all my forms and place the pointer on the form you want to delete. Select the three dots and then delete.

See how to delete a form here: Copy, delete or move a form or quiz in Forms

Can I restore a form?

Yes, you can restore a form you have deleted. Select all my forms and then deleted forms. Place the pointer on the form you want to restore, select the three dots, and then restore.

See full decription on how to restore a form here: Copy, delete or move a form or quiz in Forms

Can I move a form?

Yes, you can move forms to different Teams or SharePoint sites. Place the pointer on the form you want to move, select the three dots, and then move. You will then see a list where you can choose where to move your team.

See full decription on how to move a form here: Copy, delete or move a form or quiz in Forms

Can someone outside of Umeå University fill out my form?

Yes, you can share your form with anyone. They do not need a Microsoft account or an Umu-ID. To share your form with anyone, go to settings and select Anyone can respond.

See full decription of forms settings here: Adjust setting in Forms

Can I change the color of my form?

Yes, you can change color on or add a theme to your form. You can also upload an image. Go to the form you want to change color on. Klick on theme in the main menu between the share buttom.

Can I use Forms for a course evaluation?

Yes, Forms is an excellent tool for creating course evaluations. Here are some benefits of using Forms:

Can I delete a question from my form?

Yes, you can delete a question by selecting the trash can. This option can be found on each question.

Can I copy a question?

Yes, you can copy a question by selecting this the copy icon between the trash can. This option can be found on each question.

Can I create mathematical questions?

Yes, you can create mathematical questions in a quiz.

  1. Create a quiz and select either the question type choice or text.
  2. Select the three dots.
  3. Then select Math.

Can I disable my form?

Yes, there are two ways to disable a form.

You can set up a start and end date to your form. This is done by selecting the three dots in the main menu. Select settings and then start date and end date.

You can end the form manually by opening settings and unchecking the box Accept answers. There you can also write a message that will be shown to those who try to open the form when it has ended.

See full decription here: Adjust setting in Forms

Review results in Forms

In this manual we show how to review results in Forms. We also show the difference between reviewing results from a form (survey) and questionnaire (test, quiz).

Review results from a Form (survey)

  1. Enter your Forms portal and select the form you want to view the results from.
  2. Select the Responses tab.
    review results in form - responses tab
  3. Select the three dots to delete all responses, print a summary, or create a summary link.
  4. Select Open in Excel to see the results in Excel. The questions will become columns and the responses will become rows.
    • Note that if you change anything in Excel, it will not change in Forms.
  5. Select View results to see each respondents’ answers.
    review results in forms - responses tab decriptions
  6. Select the arrows to view another respondent’s answers.
  7. Select the three dots and then Delete response to delete the respondents answers or Print response to print them out.
  8. Select Back to return to the responses tab.
    reveiw results from a form - reveiw tab decription
  9. There you can see all questions and a summary of the answers. Select More details below each question to see a list of all the answers to that specific question.
    review results from a form - more details
  10. The list shows the respondents ID, name and response. review results from a form - more details - specific question

Review results from a qestionnaire (test, quiz)

Here we will show the differences between reviewing a questionnaire and a form (survey).

  1. Click three dots to delete all answers, print a summary or create a summary link.
  2. Click Excel Icon to open results in Excel
    • In Excel, each question will become a column and each answer will be a row.
    • The columns show start / end times, names, questions and answers.
    • NOTE! If you change something in Excel, it is not reflected in Forms.
  3. Click Review Answers to review each person’s answers individually. (go to heading review answers)
  4. Click Post scores to select which results you want to publish. (go to the heading post scores).
    review results from a questionnare (test, quiz)
  5. Scroll down in the answer file to see all the questions and answers, in a graphical layout.
  6. Click on the link more details on each question, to see each person’s answers.
    review results in a questionnare - answer file
  7. A list of all participants’ answers to the selected question appears.
    review results from a questionnare - more details

Review results

  1. Click on questions to change the review mode from questions instead of person.
  2. Click on the arrows to change the person/question you want to check results on.
  3. Click on the chat bubble with question marks to give feedback (maximum 1000 characters) on the selected person/question.
  4. Click on the three dots and delete or print answers or publish results on the selected person / question answer.
  5. Click Back to return to the answer file.
    review results in a questionnare - induividual review

Post scores

You can only publish results if you have created a questionnaire (test, quiz).

  1. Select which person’s answer you want to publish by clicking in the checkbox.
  2. Click on preview to review the response you will send to that specific person.
  3. Click Publish scores to send the results to the person. Note: If you publish scores, respondents can view test feedback and results. The respondents can display the result with the same link that they use to start the test.
  4. Click Back to return to the answer file.
    Review results questionnare - grading

Create questions for a form in Forms

In this manual we will show all types of questions that can be created in a form. Use a form to collect data, for example through a survey. If you want to create a quiz with right and wrong answers instead, se our manual for that. (link

Add a new question

  1. Open the form you want to add questions to.
  2. Select Add new to add a new question.
    create questions in a form - add new buttom
  3. You will see a panel with the options: Choice, Text, Rating, and Date. Select the question you want to add. You can also select the arrow to get more questions to choose from (Ranking, Likert, File upload or Net Promoter Score).
    select questions
  4. These settings are available for all question types:
    1. Copy the question.
    2. Delete the question.
    3. Change the order of the question (move it up or down).
    4. Insert media, you can choose an image or a video.
    5. Decide if the question requires an answer.
      features in all questions

 

Question types

In this section we describe the different types of questions you can add to a form.

Choice question

A choice question allows you to add answer options to a question. You can add more than 100 different options. Below we describe the different settings you can make when creating a question.

choice question

  1. Add your question.
  2. Add an option.
  3. Add the “Other” option.
  4. Decide if the respondents can choose multiple answers.
  5. Select the three dots to get more options: shuffle options, drop-down list, subtitle or add branching.
  6. Select Add new to save the question and add another one.
    choice question full decription

 

Text question

A text question allows the respondents to write a text to answer the question.

text question

  1. Add your question, and possibly a description/clarification.
  2. Decide if the respondents will be able to write a long answer.
  3. Select the three dots to add a subtitle, restrictions or add branching.
  4. Select Add new to save the question and add another one.
    text question full decription

Rating question

A rating question allows the respondents to rate a statement from 1 to 10.

rating question

  1. Add your question.
  2. Choose the levels, the maximum level is 10.
  3. Choose the symbol, you can choose either stars or numbers.
  4. Select the three dots to add a subtitle, label or branching.
  5. Select Add new to save the question and add another one.
    rating question full decription

 

Date question

A date question lets the respondents choose a date to answer the question.

date question

  1. Add your question.
  2. The respondent can add their answer by typing the date or choosing it from the calendar.
  3. Select the three dots to add a subtitle or branching.
  4. Select Add new to save the question and add another one.
    date question full decription

Ranking question

A ranking question allows the respondents to grade the options by dragging and dropping them.

  1. Select the arrow, and then Ranking.
    ranking question
  2. Add your question.
  3. Select Add option to add more answer options. The maximum is 10.
  4. Select the three dots to add a subtitle or branching.
  5. Select Add new to save the question and add another one.
    rating question full decription

 

Likert question

A Likert question allows the respondents to grade their perception of something.

  1. Select the arrow, and then Likert.
    likert question
  2. Add your question.
  3. Select the plus sign to the right to add more answer options. You can add a maximum of 7. Click on an option to edit or delete it.
  4. Select Add statement to add more statements (rows). You can add a maximum of 20. Click on a statement to edit or delete it.
  5. Select the three dots to add a subtitle or branching.
  6. Select Add new to save the question and add another one.
    likert question full decription

 

 

File upload question

A file upload allows the respondents to upload a file as an answer to the question.

  1. Select the arrow, and then File upload.
    file upload question
  2. Add your question.
  3. Select the arrow next to File number limit to decide how many files the respondent can upload. The maximum is 10 files.
  4. Select the arrow next to Single file size limit to decide the size limit (10MB, 100MD or 1GB).
  5. Select the tree dots to add a subtitle or branching. You can also choose the allowed file types (see picture).
  6. Select Add new to save the question and add another one.
    file upload qustion full decription

 

Net Promoter Score question

A Net Promoter Score question allows the respondents to grade a statement from 1 to 10.

  1. Select the arrow, and then Net Promoter Score.
    net promoter score question
  2. Add your question.
  3. Select Not at all likely and Extremely likely to change the text.
  4. Select the three dots to add a subtitle or branching.
  5. Select Add new to save the question and add another one.
    net promoter score question full decription

Create a form or quiz in Forms

In this manual we decribe how to create a form or quiz in Forms. 

  1. Open your browser, go to www.m365.umu.se and sign in with your Umu-id.
  2. Select Forms in the menu to the left.
    Image showing where to find Forms
  3. Select New quiz to create a quiz, or New Form to create a form.
    Image showing how to create a quiz or form
  4. A new window will open. Click on the text in the title to change the title of the form. Then click on “Quick start with” to get started on you questions.
    Image showing how to change the title of the form, and add questions

Share a form or quiz to collaborate in Forms

In this manual we show you how to share a forms or quiz to collaborate. If you want to share a form or quiz as a template (i.e., dublicate the form) see this manual: Share a form as a template in Forms

  1. Open the form/quiz you want to collaborate on with others.
  2. Click on the three dots in the upper right corner, then select Collaborate or Duplicate.
  3. Select Get a link to view and edit below the headline Share to Collaborate.
  4. A link will be created, but before you copy it you can select the arrow to decide the permissions.
    Share to collaborate
  5. Select who will have access to the form/quiz. The ones you choose will be able to both view and edit it.
    • Choose Users with an Office 365 work or school account can view and edit if you want to share to everyone (regardless of organization) who has an Office 365 work or school account.
    • Choose People in my organization can view and edit if you want to share to someone at Umeå University.
    • Choose Specific people in my organization can view and edit if you want to share to specific people at Umeå University. Then, you will have to enter their name, email address or a group.
      Check premissions before share to collaborate
  6. Select Copy and send the link to the people you wish to collaborate with.
    Share to collaborate - select copy

Most common Excel problems in LimeSurvey

The following is a list of the most common problems with Excel in LimeSurvey.

Editing a .csv

It is NOT recommended to use Excel to edit .csv files becaue Excel does changes in the data structure of a .csv file which will result in a fail during your import.   It is recommended to use Libre office or some other open source program that does not make changes to the internal data source.

Export fails

If your Excel export fails when exporting a .csv file in LimeSurvey try to clear the browser cache and all cookies. Also make sure to export the file with semicolon as the separator.

Modifying your responses before you Import back into LimeSurvey

In order to do multiple changes in a document that includes responses, sometimes you want to open the file in Excel, and do the changes before import/export.  Remember never to change the top 2 lines!  It is recommended to make your changes in a text file when saving.  if you save it as a .csv file.  Excel will by default save as a comma-delimited file and that cannot be imported back into LimeSurve.  By saving your changes as a .txt file you can import them back into LimeSurvey.

Log in using multi-factor authentication (MFA) at Office 365

Multifactor authentication (MFA) is a service that gives you increased protection when logging in to some of the university’s systems. With multi-factor authentication, you log in to the university’s systems in two steps: using your Umu-id and password, and using the Microsoft Authenticator app on your phone/tablet or a hardware token. In this guide, we will describe step-by-step how to log in to the University’s systems using multi-factor authentication on both your phone/tablet or hardware token.


Log in using code

  1. When logging in to a system that uses multi-factor authentication – log in using your Umu-id and password.
  2. Click Next.
  3. A window will show and you’ll be asked to open Microsoft Authenticator on your Phone.
  4. Start Microsoft Authenticator on your phone and choose your Umu account.
  5. Enter the code in “Enter number here” that is presented on your computer screen on your phone.
  6. Click Yes.
  7. You are now logged in!

Log in using a hardware token

  1. When logging in to a system that uses multi-factor authentication – log in using your Umu-id and password.
  2. Click Next.
  3. A window will be pop up on your computer asking you to accept the log in.
  4. Start your hardware token.
  5. The token will show six numbers. Fill in the numbers in the field Code on your computer.
  6. Click on Verify.
  7. Done!

If you can’t see the numbers on your mobilephone

Does it look like this when you open Authenticator on your iphone?

  1. Click on Hide.
  2. Then press to enter a new code from Microsoft Authenticator.
  3. You should see the numbers now.
  4. Go back to the app on your phone and enter the code being shown.

Change standard method for login (MFA)

If you want to change your standard method for login, you can change it with this method.

  1. Visit the website Microsoft Safety info.
  2. Click the menu Security info.
    Add method multi-factor authentication
  3. Click on Default sign-in method.
  4. Choose between using a code from you app or getting a notification from the app.
  5. Done!

Add multi-factor authentication on new device (MFA)

Multifactor authentication (MFA) is a service that gives you increased protection when logging in to some of the university’s systems. With multi-factor authentication, you log in to the university’s systems in two steps: using your Umu-id and password, and the using the Microsoft Authenticator app on your phone or tablet. In this guide, we will describe how to add multi-factor authentication on a new device.


  1. Visit the Microsoft Security info website.
  2. Go to the tab Security info.
  3. Click Add method.
    Add method multi-factor authentication
  4. Click Add in the window that appears.
    Add method Authenticator
  5. You will now be asked to install Microsoft Authenticator on your new unit. If you haven’t already, please download the app to your phone or tablet from Google Play or App Store.
  6. Click Next.
    Install Authenticator on device
  7. In the next screen, click Next.
    Set up account Authenticator
  8. A screen now appears that asks you to scan a QR code. Keep the screen open while you take out your phone.
    Scan Qr code Authenticator
  9. Start the Microsoft Authenticator app on your mobile or tablet. Note that the images below are from an Iphone but the process looks similar in Android products.
  10. Click on the plus sign in the upper right corner of the screen to add an account.
    Microsoft Authenticator add acount
  11. Select the account type Work or school account (Arbets- eller skolkonto).
    Microsoft Authenticator arbets- eller skolkonto
  12. In the window that appears, select Scan QR Code.
    Microsoft Authenticator adding account
  13. Use your mobile or tablet to scan the QR code shown on the computer screen.
  14. After scanning the code, click Next.
    Scan Qr code Authenticator
  15. A message will be shown, stating that Microsoft Authenticator has been connected to your account. Click Next.
  16. In the next screen you will be asked to test the application. At the same time the Microsoft Authenticator app will receive a notification asking you to accept the login. Click Accept on your mobile/tablet.
    Test the application Authenticator
  17. Your screen will now show a confirmation of the test. Click Next.
    Notification approved Authenticator
  18. You have now activated multifactor authentication for a second device! Your standard login method is set to getting at notification from Microsoft Authenticator but you can change it (link in the right column). Click Done.

Zoom Guides

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